Reviews
. Aaron did an outstanding job selling me my new GMC
. Aaron did an outstanding job selling me my new GMC Sierra SLT. I felt very comfortable in the whole buying experience. I highly recommend him to friends and family for their next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MY HUSBAND AND I WERE CHEATED OUT OF OUR FULL NEW CAR
MY HUSBAND AND I WERE CHEATED OUT OF OUR FULL NEW CAR WARRANTY! We saw an ad in October 2024 for a " leftover" 2024 Buick. Although it was all the way on the other side of town we went to see it and it had most of what we wanted so we began negotiations. All of our paperwork lists it as a new vehicle. 5 months later, we took it to a dealer near our house for the first free oil change, we were told that had expired over a year ago. Supposedly it had been put into service in Oct 2023. We took it all the way across town to SSA Buick GMC and after talking to several people, found out that Buick had used it at car shows so they were able to discount it. No one ever mentioned this to us during the sale. We were told that we should have known because of the price and we should have gotten the extended warranty, like it was our fault! We spoke to the sales manager who said he was meeting with the manufacturer later that day and he would see what they could do for us. Gave him a week and heard nothing so called and left a message 2 weeks ago and haven't heard anything from them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Was lied to over and over.
Was lied to over and over. Every time I try to talk to anyone there I get the runaround. Very poor management. Finance is starting to look very shady also can not get a straight answer from them. I do not recommend this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Called ahead about a 2018 Honda Pilot, listed online for
Called ahead about a 2018 Honda Pilot, listed online for $18,500. Drove two hours from Austin, which was a mistake because they knew I was interested. Garret showed me the car. I had talked to him personally on the phone, but he claimed never to have heard of me. I thought that was strange. The car I wanted was blue, but the price sticker was for a grey car going for $23,000! They tried to explain the color thing away. At first I assumed the price had gone down since the sticker was put on, because of what I saw online. Stupid of me. I asked for the carfax, they gave me a report for a black car! They tried to dismiss that too as another weird error. Then they hit me with their astronomical price, which was the same as the sticker for the grey car. Thousands more than the price I had seen online, and thousands more than it STILL said online! “The price is reevaluated every week.” So, they both jacked up the price at the last minute, and tried to pass off a phony report to hide something about the car’s history. Absolutely disgusting!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It was very professional and the sales person David Hill
It was very professional and the sales person David Hill was very friendly and helpful. He's very good at helping me understand the process. It great place.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great service department.
Great service department. They greeted me right way and explained everything in detail to me. Josh and Bianca were very approachable and didn't hesitate to answer any questions I had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently purchased a vehicle from South San Antonio
I recently purchased a vehicle from South San Antonio Buick GMC, and I couldn’t be happier with my experience. From the moment I walked in, the staff was friendly, knowledgeable, and not pushy at all. They took the time to understand my needs and find the perfect vehicle for me. The buying process was smooth and efficient, and I felt confident in my purchase. The after-sales service has also been exceptional, with quick responses to any questions I’ve had. I highly recommend South San Antonio Buick GMC to anyone in the market for a new or used vehicle. They truly go above and beyond for their customers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hassle-free buying and excellent customer service.
Hassle-free buying and excellent customer service. Best online shopping experience. Transparent pricing. San Antonio Buick GMC is the BEST!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Muy buen servicio al cliente al comprar nuestra Buick
Muy buen servicio al cliente al comprar nuestra Buick Envista. Gente muy amable y atenta. La agencia es nueva, muy limpia, y muy moderna. Nuestro vendedor nos ayudo en todas las etapas del proceso y se aseguro de que nos diera un buen trato. Muy recomendada la agencia de South San Antonio Buick GMC.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience drove two hours to get the best
Had a great experience drove two hours to get the best deal on 23 Buick Enclave and the process was quick and easy thank you vega for making it happen
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
