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Sport Durst Volkswagen of Jacksonville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (99 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The dealership and Matt C. was AMAZING!! My car was...

The dealership and Matt C. was AMAZING!! My car was totaled a month before and I was desperate for a new one as soon as possible. It took a bit to find the one that was a good fit for my family and budget, but Matt did it. I am happy with it and the experience I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It is without a doubt that the reason why I am giving...

It is without a doubt that the reason why I am giving this rating is because of Pat Brady at National Volkswagen. I have dealt with many car dealers in my time, and I have had to battle to get what I wanted in a deal, which I'm not bad at doing. But my experience with National Volkswagen, and specifically Pat Brady, is immeasurable. An unbelievable salesman. I told him what I wanted, and where the deal needed to be, and he made it happen!!! Not only has he done this once, for the car that my wife has always wanted, but has also enabled me to continue to keep the make, model, and manufacturer of my desired vehicle of choice. I didn't only buy 2 cars from a dealership salesman, but created a friendship along the way. Thanks for being there for my wife and I Pat ... if there is anything I could ever do for you, don't hesitate. You know how to reach me!!! Semper Fi!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I actually didn't think they we're going to be able to...

I actually didn't think they we're going to be able to get me into my jeep. But I was so wrong. Mr Randy is being o helpful still I mention to him something showing on the message screen and he told me to stop by today! Awesome is all I can say. Thank youso much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great and friendly customer service. We bought from...

Great and friendly customer service. We bought from Matthew twice in three weeks and could not ask for better and more professional advice and help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Matt was very helpful and put no pressure on us to buy....

Matt was very helpful and put no pressure on us to buy. We did end up purchasing a jetta and matt was very helpful with answering our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

He was very knowledgeable of the cars and extremely...

He was very knowledgeable of the cars and extremely helpful in my decision to purchase my new car. I would highly recommend him to anyone looking to buy in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All it took was 1 phone call to Pat Brady, and I traded...

All it took was 1 phone call to Pat Brady, and I traded my wife's 2012 VW Beetle for the 2013 60's Edition Convertible Beetle that she has always wanted. Thanks again Pat Brady ... my personal National Volkswagen Salesman!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is my fifth car from National. The service its great...

This is my fifth car from National. The service its great and I will most likely return to national when out it's time for my next vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone at National Volkswagen was very friendly and...

Everyone at National Volkswagen was very friendly and professional, but our salesman, Matt Carey was exceptional. He was very knowledgeable and made sure that we had all the information we needed to make an informed decision. My husband left with the perfect vehicle and a great deal. I would recommend this dealership and particularly Matt Carey to anyone in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ryan was the manager who spent days helping us figure out...

Ryan was the manager who spent days helping us figure out what used car worked best for us. He then spent the whole day riding along for test drives and chasing down cars at other dealerships so we could see everything. I have never had such great and dedicated service at a dealership! They definitely have our business for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.