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Jaguar Cary Certified Pre-Owned & Service

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (122 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Car buying the right way.

Ruth Jones was informative, personable, and attentive. She provided an unusually pleasant car buying experience without the typical pressure tactics. I can't imagine I'll buy from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Ruth Jones - Excellent Salesperson

Ruth Jones was both helpful and professional in all steps of the process of my Range Rover purchase. I highly recommend contacting her if you are in the market for a Land Rover or Jaguar vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car buying experience

I worked with Ruth Jones and she was great! No pressure, and she was informative, answered all my questions and in general provided awesome customer service. I purchased a used Tahoe and it was detailed like new. I would buy another car from Ruth / JLR again if they had a car I was interested in. This is how car buying should be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience! Ask for Ruth Jones

This was the best car buying experience I've ever had. Ruth is very knowledgeable and patient. She guided the process and made it very easy for me to make a final decision. I will definitely buy my next car from her. I will also recommend her as an expert advisor to everyone I know who needs to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ask for Ruth Jones!

Ruth is an amazing person who helps you find exactly what you are looking for. She's the real deal! I love working with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Buying Experience

Working with Ruth Jones was the best experience I have had and the new show room is gorgeous! She knows her stuff and really understood my needs. Highly recommend Leigh Jaguar/Landrover. Loving my Evoque!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great vist

Had to get my jaguar serviceed b/c of my brake light message. I met with ken watts he was a pleasure to work with. I was introduced to Sean my technician and had a good conversation with him. Turn out every thing was fine. I felt like a was very included in th process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ruth Jones a great salesperson

Ruth Jones was great salesperson-- knowledgeable, responsive, professional. Manager same way. Leasing process very smooth and made easy. Respected my time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service, Ruth was great!!!

I have bought two Range Rovers from Ruth Jones in the past 6 months, she was fantastic! Best customer service I have received from a dealer in years. I would definitely buy another car there, and recommend Leith to any of my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Land Rover LR2 Rear Differential failure

All - I was just informed by the Service Manager at Land Rover Cary that my 2008 Land Rover LR2 with less than 47,000 miles has suffered a pinion bearing failure which has caused the rear differential to be destroyed and requires replacement, costing around $2200 rebuilt. I admit that the car is out of warranty in terms of "time" but this failure has nothing to do with time being the culprit - like a rubber hose. It is a mechanical failure which should be based on mileage. When asked if there was anything Land Rover could do to assist in the repair, I was informed catagorically no, the warranty is the warranty. When I went to check out how prevalent this is on the Land Rover blogs - I was amazed to see page after page of rear end failures in cars ranging from 10,000 miles to over 50,000 miles- with the shear numbers suggesting the issue is a recall situation. If Land Rover can not build a car that lasts more than 50,000 miles, then I'll look at other manufactures

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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