Reviews
Good customer service
After hearing all the commercials I finally decided to give North Coast a try bc I really need a car. I can’t say I’m giving the dealership 5 stars but Danielle deserves 5 for her customer service and just being very friendly patient, honest and not overly aggressive. I decided not to get the car I really wanted because it would have been too much of a stretch but I will be back after I handle a few things on my end bc of Danielle’s 5 star service.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Sherese, Thanks for sharing your feedback! Danielle's outstanding customer service stood out, earning her five stars. Though you decided not to proceed with the purchase for now, we're here to assist when you're ready. Thanks for considering us, and we look forward to helping you in the future!
Aloha Cleveland
My daughter and I had a wonderful experience with Julius M. He was patient, knowledgeable and efficient. We truly appreciated his genuine and kind spirit. We'll definitely recommend anyone to shop here at Northcoast Auto Mall
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Val! Thank you for sharing your positive experience with Julius M. at North Coast Mitsubishi-Bedford! We're delighted to hear that he provided patient, knowledgeable, and efficient service. Your recommendation means a lot to us, and we're glad you appreciated Julius's genuine and kind spirit, if you need anything else let us know!
Horrible
Horrible!!! Dishonest and unethical. The financial team are crooks, and the financing company is a scam! I would never recommend this dealership. Horrible horrible horrible
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you
Danielle’s customer service was on point she took great care of me at the North Coast Auto Mall on Broadway I couldn’t be happier thank you for the great car and experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Stan! We're delighted to hear about your positive experience with Danielle at North Coast Auto Mall! Providing excellent customer service is our priority, and we're thrilled she took great care of you. If you ever need anything else or have any questions, feel free to reach out. Enjoy your great car, and thank you for choosing us!
Awesome time a nca mall
Gary was very helpful he was very polite and helped me and my family financially afford our new 2018 ford for 0 down it was awesome I recommend his services at north coast auto
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rai, It's wonderful to hear that Gary provided such helpful and polite assistance in making your new 2018 Ford purchase possible with no down payment! We appreciate your recommendation of his services at North Coast Auto. If you ever need anything else or have any questions, feel free to reach out. Enjoy your new ride!
Don't understand what they mean bbreveiw headlin
Customer service was great and very helpful also very patient well mannered very resourceful very confident and very nice she deserves a raise nvery helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dujuan! Thank you for your kind words! We're thrilled to hear that our customer service representative provided such great assistance and made your experience pleasant. Your feedback is valuable to us, and we'll be sure to pass along your compliments. If you need anything else or have any questions, feel free to reach out. We appreciate your support!
Make sure you ask for Kyler!
Kyler went above and beyond to make sure I was taken care of. He made the process super easy! I will recommend north coast auto to anyone shopping for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kelsey! Thanks for sharing! We're delighted to hear that Kyler made the process super easy for you and went the extra mile. Your recommendation means a lot to us. If you need anything else, just let us know!
Great service. I will buy from them in the future.
Worked with Sales rep, Julius, & his sales Manager Moe's. They were very professional & worked with me to help me find what I wanted they helped me to navigate all the paperwork & chaos that comes with buying a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brooklyn, Thank you for sharing your experience! We're thrilled that Julius and Moe's provided you with professional assistance and worked with you to find the perfect car. Handling the paperwork and navigating the process can indeed be chaotic, but we're glad they made it easier for you. If you have any further questions or need assistance, feel free to reach out. Enjoy your new car!
Awesome
Working with Kyler on my new car was an awesome experience. The best I’ve had when buying a car. He loves helping people and went out of his way to help me get into my car. He came in on his day off so, he could be there for me. I can not be happier with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tracey! That's fantastic to hear! We're happy that Kyler provided you with such an awesome experience at North Coast Mitsubishi. Going above and beyond to help you get into your new car, even on his day off, shows his dedication to customer satisfaction. We're delighted that you're happy with your purchase, and if you ever need anything else or have any questions, don't hesitate to reach out. Enjoy your new car!
New truck
Kyler was very good at selling us a car! I love our new truck and will return for our next car purchase in a few months. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Hannah, We're delighted to hear that Kyler provided you with an excellent car-buying experience! It's fantastic that you love your new truck. We look forward to assisting you with your next car purchase when the time comes. If you have any questions or need assistance in the meantime, feel free to reach out. Thank you for choosing North Coast Mitsubishi!