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MIRACLE BUICK GMC OF KUTZTOWN

(23 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
New (484) 648-1841 (484) 648-1841
Used (484) 648-1842 (484) 648-1842
Service (484) 648-1839 (484) 648-1839

Reviews

(23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MIRACLE BUICK GMC OF KUTZTOWN from DealerRater.

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Very good service nice people to do business with

Very good service nice people to do business with ,everything was done very professionally thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kutztown Auto was great.

Kutztown Auto was great. They were on time, Excellent service, and very friendly. They came to my house to pick me up and take me to their service department so I could get my truck. Very nice people to deal with. Thank you for the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and friendly staff. Vehicle received when...

Great service and friendly staff. Vehicle received when promised. Was clean upon hand off. Always feel they provide the best service and explain everything that was done or is going to be needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Just want to thank, Ian. For his time and getting my car...

Just want to thank, Ian. For his time and getting my car in and in Lee’s then 2hrs. Had a check engine lite on. Called my salesman Jeremy, and he got me appointment. With service. Very happy with the staff at Kutztown auto. Service was very professional. My wife and daughter and brother. Got vechiles at Kutztown auto. Thanks to Jeremy. Very satisfied with your service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Salesperson told me I couldn't look at a car because they...

Salesperson told me I couldn't look at a car because they were off for 4 days. I waited the 4 days. Salesperson emailed me and said he would let me know the "minute" the vehicle was ready for me. I never heard anything from him after that. I emailed him and the showroom managers and the dealership principal about it. Nobody returned my email or followed up with me. They clearly do not want /need my business. I was just shocked that I didn't even get a word from them. I wouldn't be writing this review if anyone at the dealership had reached out to me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Andrew. We appreciate your feedback. We do understand your concern and have contacted you to resolve this issue and we look forward to earning your business! Please call us at anytime! - Nicole 610-683-8800 nicolec@kutztownauto.com

Very responsive dealership and supportive when picking a...

Very responsive dealership and supportive when picking a used car. Vehicle was in a great shape and the service was impeccable. Enjoyed purchasing a car with Kutztown auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the 5th car I have leased from Kutztown Auto....

This is the 5th car I have leased from Kutztown Auto. Sales and service are second to none. I Highly recommend purchasing your next car from Mitch Moses!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service was great and the people were very...

The service was great and the people were very professional in the text did a very good job And I would highly recommend Schalles and service to a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I bought my used certified gmc from Kutztown and d a...

I bought my used certified gmc from Kutztown and d a great experience. Beautiful vehicle, great sales department. Everyone is friendly and service department is very convenient for scheduling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I received my usual excellent and prompt service on my...

I received my usual excellent and prompt service on my 2014 Buick Lacrosse. It's never been to any other service or repair dealership. Kutztown in A Number One!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.