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Ken Ganley Kia New Port Richey

(5,328 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 825-8856 (855) 825-8856
Used (855) 778-0894 (855) 778-0894
Service (855) 843-8759 (855) 843-8759

Reviews

(5,328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Kia New Port Richey from DealerRater.

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Very straightforward, positive and seamless experience.

Very straightforward, positive and seamless experience. Russell was great to work with and was honest and knowledgeable. We bought a pre owned vehicle but would recommend this dealership for any vehicle, Kia or otherwise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the fantastic feedback! We’re so glad to hear your experience was straightforward, positive, and seamless. Russell will be thrilled to know you appreciated his honesty and knowledge. Whether it’s new or pre-owned, we’re grateful for your recommendation and look forward to assisting you again in the future!

Great as usual, very knowledgeable service personnel,

Great as usual, very knowledgeable service personnel, very helpful and listened to my concerns. Car was done as promised and clean as well. I highly recommend KenGanley.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your continued trust and kind words! We’re glad our knowledgeable service team listened to your concerns and delivered as promised. It means a lot to hear your recommendation of Ken Ganley Kia. We look forward to serving you again!

Service rep was informative and kept me apprised of what

Service rep was informative and kept me apprised of what was being done during the servicing of my Kia Sportage vehicle. No issues or complaints. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great feedback! We're glad to hear our service representative kept you well-informed throughout your Kia Sportage service visit. It’s always our goal to ensure a smooth, transparent experience. We appreciate your kind words and look forward to assisting you again in the future!

John Thorne, the service representative was very

John Thorne, the service representative was very personable and professional. He kept me well informed of the status of the repairs and the time it would take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great feedback! We're so glad to hear that John Thorne provided personable and professional service during your visit. Keeping our customers informed every step of the way is important to us, and we're happy John delivered that experience. We appreciate your support and look forward to serving you again!

Tiffany inn the customer service dept went out of her way

Tiffany inn the customer service dept went out of her way to help me get things worked out with a tire issue I was having

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We're so glad to hear that Tiffany in our customer service department went above and beyond to help you with your tire issue. Providing exceptional support is what we strive for, and we’ll be sure to pass along your kind words to her. We appreciate your trust in us and are always here to help!

They put a new tire on my car didn?

They put a new tire on my car didn?t clean it up, wash my car, but all four tires looked dirty, Other Then that Every thing was fine , this time they did Not forget to check and put windshield water in my car .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your honest feedback. We’re glad to hear that your windshield washer fluid was checked and filled this time, and that overall everything went well. We apologize that your car wasn’t cleaned to your expectations after the tire service — we appreciate you bringing this to our attention, and we’ll work to improve in this area. We value your business and hope to provide you with an even better experience next time!

The overall experience was awesome.

The overall experience was awesome. Kevin Johnson took his time to work with us on what we wanted and gave us different options from use car to new cars. At the end I settled for a new car. Than you Ken Ganley Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words! We're thrilled to hear that your experience was awesome and that Kevin Johnson was able to guide you through all your options to help you find the perfect new car. We truly appreciate you choosing Ken Ganley Kia and look forward to serving you again in the future—enjoy your new vehicle!

Tiffany was wonderful and made the entire oil change

Tiffany was wonderful and made the entire oil change process pleasant and it went very smoothly. I was in and out of there in just over an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words! We're so happy to hear that Tiffany made your oil change experience smooth and pleasant. Getting you in and out efficiently while providing excellent service is always our goal. We’ll be sure to pass along your compliments to her—see you next time!

Darnell was awesome!

Darnell was awesome! He was very patient with us and he took the time to show us several vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the great review! We're so glad to hear Darnell provided you with such a positive and patient experience. Taking the time to find the right vehicle makes all the difference, and we’re happy he could assist you every step of the way. Enjoy your new ride! 🚗🙌

Great experience in the service department with both

Great experience in the service department with both Reece and John! Thank you for all your help and being able to get me in a loaner when I needed it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We’re glad Reece and John provided great service and were able to get you a loaner when needed. We appreciate your kind words and look forward to assisting you again!