Volkswagen Of Fairfield

Kash Razmara is an honest and diligent client advisor/ salesperson. He will work with you and he went above and beyond in all aspects of car buying / leasing. He delivered the car to me personally on a weekday! Thank you Kash and people you are lucky to have Kash at vw of Fairfield.

Great customer service at Vw in Fairfield! Kenny was very helpful and knowledgeable. Any questions or concerns I had were addressed and made me feel no pressure to purchase or lease the vehicle.

Amazing experience from start to finish , Hector the sales manager was one of the honest straight forward guys , will never waste your time and gives you honest numbers and help get you the vehicle you wanted , close to the goal you want to achieve & Kenny the sales person so helpful and amazing as well from preparing the vehicle for delivery till it was delivered and my trade was picked up as well & even after sale help had a small issue was taking care off so fast , I recommend that dealership 💯 percent and doesn’t matter where you live they will make a good deal for you , I bought a 2025 VW Tiguan SE -R line and it’s a wonderful vehicle, go to the VW Fairfield & check it out as they have many in stock .

From start to finish, my experience with this dealership was nothing short of outstanding. The customer service team went above and beyond, treating me with genuine care, attentiveness, and professionalism at every step. Every question was answered thoroughly, every concern addressed promptly, and the entire process was smooth and transparent. The management team truly sets this dealership apart. Their approach was stellar—collegiate, collaborative, and incredibly supportive. It’s rare to find a leadership group that combines such high-level expertise with a personal touch, but they managed to make me feel both valued as a customer and confident in my decision. If you’re looking for a dealership where excellence is the standard and customer satisfaction is truly prioritized, this is the place. I cannot recommend them highly enough. Samir, Taneisha.(Audi Sales Staff)

Big help in finding the right lease once we decided the process went quickly and with out issue

This has an xxcellent team of sales and service people! I was so impressed by the experience my first time purchasing, that I purchased another very shortly thereafter. There's a reason they stay so busy!

Review Title: Sold Me a Lemon – No Accountability Rating: ★☆☆☆☆ I purchased a vehicle from Volkswagen of Fairfield, and it’s been a nightmare ever since. Within a short time of ownership, the car started having serious issues. I brought it in for repairs over a week ago, and not only has nothing been fixed, but communication has been almost nonexistent. At this point, I believe they knowingly sold me a lemon. I expected more from a certified Volkswagen dealership. If you’re considering buying from this location, proceed with caution — in my experience, they do not stand behind the vehicles they sell or prioritize their customers.

I received a recall notice and a $50 gift card for a 2019 Atlas. I’ve never owned a 2019 Atlas or any other VW. I called the dealer to find out how they got my name, thinking someone stole my identity. I spoke to three different employees - one each in sales, service, and finance, as well as someone in the corporate office. No one could tell me anything, other than it could be a marketing scam. I then emailed the GM, Ivan Figueroa, since he was never available to take my call, but received no response. Where is the customer service? And why isn’t anyone being honest about the mailings? Why hasn’t the GM answered my emails?

Brent was extremely knowledgeable and helped me through the entire process which was an enjoyable experience. Would highly recommend him?

Alexi Alfaro was as down to earth and helpful as possible. Even though the dealership has a whole can be a bit overwhelming , with technology and its communication approach. Alexi Alfaro made up for it by not being to pushy. She kept it 💯 and as honest as possible. The overall experience would have been great. But the dealership needs to tone down on the amount of different interactions it has with one client. Keep it simple and not too much