Reviews
Karla was my service representative.
Karla was my service representative. I have never experienced such phenomenal service in my life! Extremely professional, fantastic timely communication, very informative as to what the service was. Her unbelievable customer service ensures that I will have her manage my service work from now on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
George provided great service.
George provided great service. Very knowledgeable and great explanations I would ask for him in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you guys for amazing experience even dough I
Thank you guys for amazing experience even dough I traveled far you guys made feel right at home and got me the best deal to my standards may GOD bless each everyone of you guys thanks for treating me like family keep up the good work being number one was never easy but you guys sure do know how to keep your selfs up there thank you once again (Luis)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase my new Hummer through John was a pleasant
Purchase my new Hummer through John was a pleasant experience. He was very profession and spent all day with me going over all the details of the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found John to be so supportive during your experience here at Group 1 Buick GMC North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service advisor (Christina) was very helpful.
The service advisor (Christina) was very helpful. She kept me updated with the warranty process and had my truck finished in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was overcharged for incomplete service.
I was overcharged for incomplete service. The salesperson was very deceptive. Waited t0hree and a half hours to get vehicle inspected but was not performed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
My car-shopping experience at GMC Buick north was
My car-shopping experience at GMC Buick north was exceptional, largely thanks to AK I contacted him about a specific model, and he quickly found the perfect vehicle for me. He was honest, knowledgeable & professional & didn't pressure me with any unnecessary upsells, and made the buying process incredibly smooth. The entire team, including the finance department, was professional and efficient. I was especially impressed that the final price was exactly what we agreed upon, with no hidden costs or hefty administration fees. I left feeling very satisfied and would definitely recommend this dealership to others, especially if you're looking for a no-pressure, transparent, and positive buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive review! We are thrilled to hear that our team, especially AK, provided you with an exceptional car-shopping experience. Thank you for recommending us to others. We hope to assist you with any future car needs.
Terrible.
Terrible. I took my truck for repair. Terrible service. The repair was never completed correctly. Terrible service
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good morning, Thank you for taking the time to leave a review. I am sorry about the issues you experienced while your vehicle was in for repairs. Could you please contact me at your earliest convenience to discuss further. I am unable to pull up the account based on the username provided and I want to look into this further so we can make it right. David Marti Jr Service Manager Tel 281.897.6641
Great experience with Mike Sharaf, Dai & Darren!
Great experience with Mike Sharaf, Dai & Darren!! They were all very helpful & professional through entire experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC North! We hope to see you soon!
I’m completely satisfied with salesman John and
I’m completely satisfied with salesman John and dealership. Everyone was respectful and helpful in my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind words and this wonderful review! We hope you have a great day!