Reviews
Great experience with Mike Sharaf, Dai & Darren!
Great experience with Mike Sharaf, Dai & Darren!! They were all very helpful & professional through entire experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible.
Terrible. I took my truck for repair. Terrible service. The repair was never completed correctly. Terrible service
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I’m completely satisfied with salesman John and
I’m completely satisfied with salesman John and dealership. Everyone was respectful and helpful in my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind words and this wonderful review! We hope you have a great day!
Great experience even though it cost for required
Great experience even though it cost for required services for the amount of miles I have on my vehicle.The TV is now working in the waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Johnny, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Outstanding customer service.
Outstanding customer service. Service advisor Oscar Camacho S is very informative and knowledgeable. Provided 5 star service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC North! Thank you again, and have a fantastic day!
Best service shop for your GMC vehicle.
Best service shop for your GMC vehicle. They keep it simple no hassle just service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
This was my second visit.
This was my second visit. The first went fine. On this occasion the communication was extremely poor in regards to wait time, expectations, and services rendered.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good morning, I am sorry about the poor communication you received during your recent service visit. We are always striving to be better and provide 5-star service. If you would, please contact me at your convenience to go over your experience in detail. I am having trouble looking up your account just based on the username provided. David Marti Jr Service Manager Tel 281.897.6641
No hassle, no pressure.
No hassle, no pressure. 10/10 car buying experience! Javi helped me find EXACTLY what I was looking for! So thankful for everything they did for me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Haley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Buick GMC North. If you have any further questions, please don't hesitate to reach out!
Had oil change and vehicle inspection.
Had oil change and vehicle inspection. Found some torn joints that needed immediate attention. We?re able to repair the same day. Was able to get everything completed in half a day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
App was easy to schedule service.
App was easy to schedule service. Courteous and attentive representative. Time completion of the service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.