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Kia of Leesburg

(4,682 reviews)
2023 consumer dealer award
View 8 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 381-1761 (866) 381-1761
Used (866) 386-2533 (866) 386-2533
Service (866) 434-7481 (866) 434-7481

Reviews

(4,682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Leesburg from DealerRater.

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Love the honesty and customer loyalty provided by the

Love the honesty and customer loyalty provided by the service department. Thanks so much for an amazing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bill Bryan's dealership is Excellent in customer service.

Bill Bryan's dealership is Excellent in customer service. Rob Storz explained everything to me as I was nervous purchasing two cars. We did one completely and then the second. My head was spinning but he knew how to calm me down. I believe it came from his experience..... I would recomend anyone to this dealership without hesitation. The manager and finance guy were awesome as well. GREAT TEAM! Regards, Shaun Pelis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bill Bryan itself and employees are top of the line

Bill Bryan itself and employees are top of the line courtesy and professional Thanks very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Once again the Bill Bryan team hit a homer!

Once again the Bill Bryan team hit a homer! Service Advisor Will Sharman fully explained the services to be performed and the estimated time it would take to complete the service. I enjoyed a cold drink while I read my book as I waited for service to be completed. It’s quite obvious everyone on the Bryan team has an eye on excellent customer service. The Salesperson, in the cubicle across from me, spent the entire time I was waiting making Anniversary, Birthday and Thank You calls to his customers. I’ll bet he consistently tops the sales team. My vehicle was ready when promised and delivered cleaner than when I arrived. A job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people to work with.

Great people to work with. Very clean facility. Prior to the purchase salesman went through all accessories to ensure we knew how to work them all. This is the 2nd vehicle we purchased from this dealer and recommend them for all your new/used auto needs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service is always great.

Service is always great. Friendly advisors and a comfortable wait while the service is done. Kept up to date on the process and the advisors are helpful and willing to answer questions. Five-star service for sure. Actually, went in for service and purchased a new vehicle! No pressure and calm, laid-back style worked for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely the best!

Absolutely the best! The service department is over the top perfect! Never been to a car dealership where the service was this exceptional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Working with Will and Dominic in the service department

Working with Will and Dominic in the service department was a fantastic experience. These guys went above and beyond to make sure my car was repaired and helped me save money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I would recommend Bill Bryan to all my friends and

I would recommend Bill Bryan to all my friends and family! They are so friendly and help you get what you want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience, my auto technician always kept me

Great experience, my auto technician always kept me updated, explained what I needed. Prices were just.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.