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Kia of Leesburg

(4,689 reviews)
2023 consumer dealer award
View 8 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 381-1761 (866) 381-1761
Used (866) 386-2533 (866) 386-2533
Service (866) 434-7481 (866) 434-7481

Reviews

(4,689 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Leesburg from DealerRater.

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My First Car

Got my first car ever ! Tim did an amazing job finding me the perfect car!! I love it! Thank you so much for the awesome almost brand new car!! Could not have gotten without your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Congratulations on your new car Mai!! We appreciate your business and the fantastic review you wrote for Tim Lile! Remember, we have a referral program, if you send someone in and they buy a car from Tim Lile we will send you a check!! **Make sure they mention your name when they arrive! Enjoy your new car!

Friendly & Wonderful Staff at Bill Bryan Kia Leesburg Fl

We just purchased a Vehicle at Bill Bryan Kia in Leesburg Fl and had a great experience Especially with our sales rep Serhan Alkan. He was wonderful and he put us in the perfect vehicle we were looking for. The staff was professional, accommodating & friendly and we did not feel pressured in any way. We’ll let others know about Serrano & this great place to do business with God Bless, Ivy VanGorder Paisley Fl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new KIA Rio! Thank you for your business and the wonderful review you wrote for Serhan Alkan and Bill Bryan KIA! We have a referral program here, if you send someone in and they purchase a vehicle we will send you a check! **Remember to have them mention your name!** See you at the Customer Appreciation Dinner in March!

Impressive dealership; more impressive staff

I came to Bill Bryan KIA from Saint Petersburg to purchase a Jeep Wrangler that they had in used inventory. Honestly I was not too happy about driving over 100miles to go to just another car dealership, but was absolutely blown away with the pristine condition of the dealership and knowledge of the staff. All of the staff members that I came across were very polite and there was absolutely no pressure to close a sale. Dustin is very knowledgeable of the industry and provided near exact estimates for financing before the banks even got involved, even for my Jeep which is rather unique for a Kia dealer to handle. Not a single feature, specification, or capability of the vehicle was left out of our discussion and I didn't walk away with a single unanswered question. Very happy with the entire experience and will definitely return when it's time for my wife to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep! We appreciate your business and the great review you wrote for Dustin Rooney! We have a fantastic referral program at Bill Bryan KIA, if you send someone in to Dustin Rooney and they purchase a vehicle we will send you a check! **Reminder, make sure they tell us you sent them! Enjoy your new Jeep!!

Awesome staff that helped make our 2nd purchase

We visited Bill Bryan Kia to make our 2nd purchase from this dealership. Out of the 5 star rating system i give them a strong 5 stars for all the staff at the dealership. Also our salesperson Tim Liles did a outstanding job. I can say that our next purchase will be through Bill Bryan Kia. I strongly recommend this dealership to help assist you in your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new KIA! We appreciate your business and the great review you wrote for Tim Lile! We have a fantastic referral program at Bill Bryan KIA, if you send someone in to Tim Lile and they purchase a vehicle we will send you a check! **Reminder, make sure they tell us you sent them! Enjoy your new KIA!!

Impressive Dealership, Even More Impressive Staff

I came to Bill Bryan KIA from Saint Petersburg to purchase a Jeep Wrangler that they had in used inventory. Honestly I was not too happy about driving over 100miles to go to just another car dealership, but was absolutely blown away with the pristine condition of the dealership and knowledge of the staff. All of the staff members that I came across were very polite and there was absolutely no pressure to close a sale. Dustin is very knowledgeable of the industry and provided near exact estimates for financing before the banks even got involved, even for my Jeep which is rather unique for a Kia dealer to handle. Not a single feature, specification, or capability of the vehicle was left out of our discussion and I didn't walk away with a single unanswered question. While I didn't have direct interaction with the service department, it must be said that this vehicle was shiny and spotless, looked like a new car... which isn't always the easiest thing to achieve with a Wrangler ;) Very happy with the entire experience and will definitely return when it's time for my wife to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

All of us at Bill Bryan Kia "thank you" for the excellent rating.

First Experience With KIA

This was our first KIA purchase and working with Tim was a great experience. He was very knowledgeable and most patient with all our questions and concerns. Will gladly recommend Tim to our friends and neighbors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new KIA! We appreciate your business and the great review you wrote for Tim Lile! We have a fantastic referral program at Bill Bryan KIA, if you send someone in to Tim Lile and they purchase a vehicle we will send you a check! **Reminder, make sure they tell us you sent them in! Enjoy your new KIA!!

Awesome dealership.

Tim Liles is a awesome salesperson. This the third vehicle I have purchase from him and I will not go anywhere else. Tom takes his time to explain everything and knows his business.. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations Omar!! We truly appreciate loyalty to Tim Lile and Bill Bryan KIA! We look forward to seeing you in March at our Customer Appreciation Dinner! Remember, we have a referral program, if you send someone in and they purchase a vehicle we will send you a check!! **Remind them to let us know that you sent them.** Enjoy your new KIA!!

Tim Lile is the Best!

I had a great experience working with Tim AGAIN! He responds quickly to emails and texts. He provided information I requested and was helpful in finding the car I wanted and getting it to Bill Bryan from another Florida dealership. He sent photos when the car arrived and worked in Mach speed or should I say GT 1 speed when I arrived 2 hours early to pick up the car. I was just a little excited. Tim will always have my car business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with Tim Lile!! We are thrilled that you are a repeat customer! Enjoy your new KIA and **We have a referral program, for every customer you send in that buys a vehicle we will send you a check! **Remember to ask them to mention your name when they arrive!! Happy Driving!!

Misses

Purchased 2014 Kia Soul & are satisfied with the auto. Past 2months we have been bothered by at least 10 phone solicitations I have asked to be taken off the call list to no avail. I love my Soul but would never buy or recommend to any one an auto from this dealer.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

All of us at Bill Bryan Kia "thank you" for the excellent rating.

Carolyn

Thanks Dave Williams for an excellent car buying experience. You listened to what I wanted in a car. Explained how the various things worked and great follow up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

All of us at Bill Bryan Kia "thank you" for the excellent rating. We are glad to have Dave in our team.