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Kia of Leesburg

(4,692 reviews)
2023 consumer dealer award
View 8 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 381-1761 (866) 381-1761
Used (866) 386-2533 (866) 386-2533
Service (866) 434-7481 (866) 434-7481

Reviews

(4,692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Leesburg from DealerRater.

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Pleasant Experience

Honesty, courtesy and respect are just standard attributes of Bill Bryan Kia personnel. I was so impressed, basically all my questions were answered with out having the need to ask them. I would recommend any family specially with small children to come and do business here. Miss Dorothy Anglin have a special connection and you can actually noticed it right away. Mr. Julius Daniel alias "flash" was very professional and can described everything without the need to ask him again. It was a pleasant experience and if we have to buy another car will go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to write such a wonderful review for our staff at Bill Bryan Kia! Congratulations on your new Kia!! Please feel free to call us @ 352-365-1228 if we may assist you further! Enjoy your new Kia!

A Very Positive Experience

We were very pleased with our salesperson Dorothy Anglin who we had purchased another Kia from three years ago. We called her, she had waiting outside what we had requested via a telephone call, she worked with us on pricing and she explained the vehicle to us. Is always there for us when we call her with a question or problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Congratulations on your new Kia!! We appreciate you taking the time to write such a wonderful review for Dorothy! Please feel free to reach us @ 352-365-1228 if we may assist you further. Enjoy your new Kia!!

My experience at Bill Bryan Kia.

I have lived in Lake County Florida for over 32 years. I am happy to recommend Tim and this dealer to anyone. I could not have had a better experience. So much so _ I purchases two.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on both your new Kias!! We appreciate you taking the time to write a kind review for Tim Lile, he is a valuable member of the Bill Bryan Kia Team! Please feel free to reach us @ 352-365-1228 if we may assist you further!! Enjoy your new Kia!!

Positive, friendly and professional approach to selling cars

Had a wonderful experience buying a car from Tim Lile at Bill Bryan Kia in Leesburg. They let us test drive the Soul for the weekend which gave us more time to fall in Love with it, which we did. They worked with us to meet our needs with the options and pricing for the car and our trade in. We ar ver satisfied and highly recommend this dealership and Tim Lile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Kia Soul!! We appreciate you writing such a kind review for our dealership! Please feel free to reach us @ 352-365-1228 if we may assist you further! Enjoy your new Kia!!

Danny was really great to work with

Danny was really great to work with. At the last minute I changed one thing and all of the paperwork had to be changed. Danny never flinched even though it was New Years Eve! Thanks to him and the sevice people for making this so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Kia!! Thank you for writing such a kind review for Danny, he is a valuable member of the Bill Bryan Kia Team! Please feel free to call us @ 352-365-1228 if we may assist you further! Enjoy your new Kia!

Poor Customer Service

We purchased our Optima less than 2 years ago. While on vacation and traveling through Mobile, Al a malfunction light came on the dash. Cars have hick-ups and not a real big deal - till I called the dealership and asked to talk to the Service department. I informed them we were on the road and needed info asap. After being on hold (twice) for extended times - the lady came back and said the Service department was busy and she would transfer me to my salesman - after another hold was informed he was busy and someone would call me back. My wife gave me the "Keep it nice look" so I just hung up. Called a local KIA dealer and all was solved. Wish this was the first time this has happened - but I do know now - If we purchase another KIA - I would drive the 450 miles to Daphne and purchase from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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new car purchase

This is our second sales experence with Bill Bryan once as a lease holder and once as a sale owner, both times we were treated fairly and received what we wanted. Would recemend them to anyone looking for a good dealer to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gemoi was fantastic

Gemoi was fantastic in all aspects of the sales process. and I will refer all my friends to him. great job everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new purchase

we turned in our leased 2013 Soul and bought a 2016 new Soul We were very pleased with the service we were given, and the time spent helping us get what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Congratulations on your new Kia Soul! Thank you for writing a review for Tim Lile, he is a valuable member of the Bill Bryan Kia Team! Please feel free to call us @ 352-365-1228 if we may be of further assistance!

Sold on Kia

This is my second purchase from this dealership. I feel that I was consistently treated fairly and with respect. I am totally sold on the Kia brand. I originally bought a Forte in 2010 which was totaled in an accident in 2013. I live in Orlando and at the time, with no trade or down payment, I needed some incentives which none of the Orlando dealerships were offering so I came to Bill Bryan Kia because they were. I bought the exact make and model I had previously as I really loved the car. This dealership offers 1 year free maintenance with your purchase with an option to purchase an additional 4 years for a nominal fee which I did. This meant driving to Leesburg every 3 months or 3,000 miles which I have. I found their service department to be impeccable. I seldom have to wait for my car to be serviced and washed for more than an hour. I the past 5 years, I have never had a mechanical problem with either car. My previous Forte's were the basic stripped down model with no power window or door locks. I felt I wanted to upgrade. I just purchased a 2016 Forte LX which has been completely redesigned inside and out as well as full mechanical upgrades. The more I drive it, the more I love it. Everyone involved with my purchase, the sales person Dorothy, the finance manager Julius and the General Manager all made sure that I was happy with my purchase before I left the dealership. Coming to Bill Bryan Kia is well worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Kia Forte!! We appreciate you taking the time to write such a kind review about our dealership and your experiences here. Please feel free to call us @ 352-365-1228 if we may be of further assistance! Enjoy your new Kia!!