Reviews
When I got there, too inquire about a preowned certified
When I got there, too inquire about a preowned certified car I saw on the website they told me it was sold over the weekend and I nearly left but luckily the sales person I end up working with checked on it and found out it was not sold. Nearly walked out of the store.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear you were able to purchase the vehicle you were looking for. Many thanks from all of us here at BMW of West Chester!
Chris Clayton is an outstanding Service Manager and
Chris Clayton is an outstanding Service Manager and should be recognized for his expertise and experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your outstanding compliments for Chris and thank you for choosing BMW of West Chester!
Dan was very helpful from start to finish on our lease
Dan was very helpful from start to finish on our lease buyout transaction. He also provided us with a very nice loaner while the paperwork was being completed. Looking forward to working with him again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear you enjoyed working with Dan and thank you from all of us here at BMW of West Chester!
Been going here for years.
Been going here for years. This dealership does a good job taking care of their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear you continue to be so pleased. Many thanks from all of us at BMW of West Chester!
Dealership was able to get me in due to puncture in tire.
Dealership was able to get me in due to puncture in tire. They had to order the tire and was back on the road the following day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear we were able to assist you promptly with your unexpected service needs. Thank you for choosing BMW of West Chester.
The service department @ BMW of West Chester never seem
The service department @ BMW of West Chester never seem to disappoint. Special thanks to Bill in service, and Jake the technician for always taking care of us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recognition of Bill and Jake and thank you for choosing BMW of West Chester!
Started poorly by not having car ready when promised but
Started poorly by not having car ready when promised but ended well due to service person
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear Melissa was able to provide a satisfactory outcome to your visit. Many thanks again for choosing BMW of West Chester!
Scott was absolutely fantastic.
Scott was absolutely fantastic. It was an easy and seamless transaction on my end as the consumer. He was referred to me from a close friend and I am so happy with my experience. The dealership was extremely clean and everyone I came into contact with were gracious and friendly. I cannot say enough great things. Thank you Scott
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful compliments for the easy and seamless purchase experience delivered by Scott. Many thanks for choosing BMW of West Chester!
Love everything about this dealership.
Love everything about this dealership... my salesman, my service rep, the ambiance, the waiting area, the snacks! 😁😁😁
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is always a team effort here at BMW of West Chester. We're thrilled to hear you have been so pleased.
Always great working with Justice!
Always great working with Justice! Service center is also easy to work with for routine maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted hear you continue to enjoy working with Justice and our team. Many thanks for choosing BMW of West Chester!