Reviews
Long term relationship - they do a nice job.
Long term relationship - they do a nice job. Service, sales and support, as well as their loaner car program, are all top notch. Ralph is a great salesman that tries to make sure the buyer is happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BMW of West Chester is in a great location.
BMW of West Chester is in a great location. The staff are very friendly and helpful. Inviting environment. I recommend purchasing and/or having your car serviced at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service has been top notch and I do appreciate the video
Service has been top notch and I do appreciate the video recap they send you of your vehicle after initial inspection. I think this goes a long way to establishing trust. I honestly bought my car not because of the look, but because of the service I received and continue to receive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales consultant at BMW of West Chester Ralph Nofsinger
Sales consultant at BMW of West Chester Ralph Nofsinger provided outstanding two-way collaborative service on my recent purchase. I would definitely call on Ralph once again should I be in the market for another vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott was amazing, he had my ride all set up to go for
Scott was amazing, he had my ride all set up to go for me, all the paperwork was explained to me by a human who made it simple to understand not like lawyer jargon. Brian was really helpful showing me all the vehicle features very bright young man he belongs at west chester BMW. Everyone is helpful and not pushy, Scott in particular is very knowledgeable about each vehicle and explains things in a down to earth manner, I will stick with there site as long as I am in PA. Scott defintely gets 11/10 in my book
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic experience start to finish.
Fantastic experience start to finish. Ralph was great throughout, offering great suggestions and walking me through at my pace. Ultimately steered me to the perfect vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very polite and determined to help me get the vehicle of
Very polite and determined to help me get the vehicle of my choice, I appreciate Ralph’s services
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone I worked with in the car buying and delivery
Everyone I worked with in the car buying and delivery process was exceptional: professional, patient, knowledgeable, accessible and service-oriented. Special kudos to Ralph Nofsinger whose responsiveness over the July 4 holiday weekend was much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to do business with.
Easy to do business with. Very professional and makes the car purchase easy. Definitely will buy again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic experience!
Fantastic experience!!! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car