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Meet Ralph Nofsinger

Ralph Nofsinger headshot
Client Advisor
(80 reviews)

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As is famously true for many born in the Philadelphia area, I grew up here and never left. In my mid-twenties, decided to follow my passion for automobiles and applied for a sales position at a dealership in Exton. It was there that I found out how much I enjoy helping people through the process of buying a car. I discovered I have a gift for listening carefully and using that information to offer whatever level of guidance and advice my customers are seeking. I’ve been successful with that balanced approach, and because clients seem to appreciate it, I’m still doing that today.

Reviews

Long term relationship - they do a nice job.

Long term relationship - they do a nice job. Service, sales and support, as well as their loaner car program, are all top notch. Ralph is a great salesman that tries to make sure the buyer is happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

BMW of West Chester is in a great location.

BMW of West Chester is in a great location. The staff are very friendly and helpful. Inviting environment. I recommend purchasing and/or having your car serviced at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service has been top notch and I do appreciate the video

Service has been top notch and I do appreciate the video recap they send you of your vehicle after initial inspection. I think this goes a long way to establishing trust. I honestly bought my car not because of the look, but because of the service I received and continue to receive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales consultant at BMW of West Chester Ralph Nofsinger

Sales consultant at BMW of West Chester Ralph Nofsinger provided outstanding two-way collaborative service on my recent purchase. I would definitely call on Ralph once again should I be in the market for another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Scott was amazing, he had my ride all set up to go for

Scott was amazing, he had my ride all set up to go for me, all the paperwork was explained to me by a human who made it simple to understand not like lawyer jargon. Brian was really helpful showing me all the vehicle features very bright young man he belongs at west chester BMW. Everyone is helpful and not pushy, Scott in particular is very knowledgeable about each vehicle and explains things in a down to earth manner, I will stick with there site as long as I am in PA. Scott defintely gets 11/10 in my book

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Fantastic experience start to finish.

Fantastic experience start to finish. Ralph was great throughout, offering great suggestions and walking me through at my pace. Ultimately steered me to the perfect vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very polite and determined to help me get the vehicle of

Very polite and determined to help me get the vehicle of my choice, I appreciate Ralph’s services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone I worked with in the car buying and delivery

Everyone I worked with in the car buying and delivery process was exceptional: professional, patient, knowledgeable, accessible and service-oriented. Special kudos to Ralph Nofsinger whose responsiveness over the July 4 holiday weekend was much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to do business with.

Easy to do business with. Very professional and makes the car purchase easy. Definitely will buy again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic experience!

Fantastic experience!!! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.