Reviews
The service was fast and Melissa kept me informed the
The service was fast and Melissa kept me informed the whole time. The technician, Thomas did an amazing job on the window repair and cleaning up the area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BMW of West Chester is in a great location.
BMW of West Chester is in a great location. The staff are very friendly and helpful. Inviting environment. I recommend purchasing and/or having your car serviced at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are simply the best!
They are simply the best! Very professional. Committed to fairness and excellence. Value the customer relationship.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Work is consistently good.
Work is consistently good. People are competent and easy to work with. Quiet. Comfortable place to get work done while waiting.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Frank and the support is the main reason I continually
Frank and the support is the main reason I continually refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mqny of the team members in both sales and service have
Mqny of the team members in both sales and service have been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years and purchased or leased 15 vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people.
Great people. The dealership is easy to get to from where I live and always fast service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was so hopefully and friendly .
Everyone was so hopefully and friendly . I will and have recommended friends and family .I had great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a positive experience with us. Our team strives to provide friendly and helpful service to all our customers, and it is wonderful to know that we met your expectations. Thank you for choosing BMW of West Chester!
Lauren Pierce was excellent and Jason made the financing
Lauren Pierce was excellent and Jason made the financing a piece of cake! I got a great car too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to hear Jason and Lauren provided excellent service during your visit. It is fantastic to know financing was easy and you are enjoying your new vehicle. Thank you from everyone here at BMW of West Chester!
Purchase process was smooth and efficient with Lauren
Purchase process was smooth and efficient with Lauren being a great help! Repeat Customer of dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to hear that the purchase process was smooth and efficient, and that Lauren was a great help. It's wonderful to know that you are a repeat customer of our dealership. Many thanks from everyone here at BMW of West Chester!