Axis Chevrolet

went in to check out a very specific used vehicle. The young sales guy was quite pleasant; however, the finance department is unbelievably shady. First, they tacked on a $4600 "dealer fee." Additionally, they would not tell me the total loan amount, only the monthly cost. When I pointed out that the total monthly costs would be more than DOUBLE the car's advertised price, they tried to tell me "that's how interest works." By the way, my credit score is pristine. We finally got to a bottom line total loan amount I could live with (still $3500 over what was on the website). This amount was on a scrap of paper. I should have taken a photo of it, silly me! We got all the way through lining up insurance, etc., and I dodged multiple pushy warrantee offers. I was signing paperwork with the shady finance guy and noticed that my loan amount was over $2k more than what we'd agreed to. Oh, and when I said, "Where's the paper with the amount we agreed to?" They said, "oh gee, we somehow lost it, but that couldn't possibly be the amount we said we'd sell it for." They are liars. Don't fall for the bait and switch prices they post online, and if you are foolish enough to go here, read everything you're signing VERY carefully. If you're female, don't go here at all. They only addressed my husband even though I was the only name on the loan - until they had me signing and tried to charge me $2k over our agreed upon price (and no, that wasn't taxes). This place is awful.

I had a Service Bulletin for a trans fluid change. Tried to scam me into a $2000 service. Another GM dealer charging me $395. Not the same as Jersey City Chevrolet or DeFeo.

Took my car in for service car was damaged was not even told about the damage. Was told to bring it back and they would make the repair after I showed them the damage that was done to the vehicle. They told me it would take three days to fix the car and they would not give me a loaner car or rent a car for me. It is now been 11 days. They still have my car and I have had no transportation since something they have caused by their careless employees. Jersey City Chevy never treated their customers this way

Terrible people don't buy a car from.there if you don't want to.waste your money defective cars and you go back with the issue they try to.give u a hard time the ownwer always there and don't show his face letting the Spanish guy Sergio do his dirty job ,bunch of junk cars believed me don't buy a car.there if.ypu don't wants your blood pressure to goes up or gets a heart attack they should shot them down mayor fulop. Lairs ,dishonest, aggressive . Terrible leadership.

I Was here looking for a suv .meet up with Khalid one of the best and knowledgeable salesman I’ve deal with , he makes everything smooth and possible, I’m happy getting behind the wheels driving my BMW , thank you Axis Chevrolet

Very professional and nice crew Trying to take care of you the right way A lot of work I did too

Do not buy a vehicle from these people they are scam artist they will tell you anything. Sold me a vehicle with over $1000 worth of brake failure does not pass inspection. They do not want to fix it told me I bought the car as is.. There’s a New York State/New Jersey law A dealer cannot sell a car without an inspection

Beware of this dealership!! Yesterday 11/21/24 I drove 4 hours 1 way to test drive/potentially buy (cash) a 2019 Jeep that is listed on Cars.com as $12,999. They then tried to charge me almost $17,000 after tacking on a $3000 service plan. After finally making crystal clear that I WAS NOT going to buy the service plan they then would not sell the car at the listed price it was buy the car+service plan or nothing so we left. Wasted an entire day to deal with these shiesters SMH I didn't even get to see or test drive the car b/c they were too worried about ripping ppl off 1st. They said they charge "lower prices then everyone else" so they can include the service plan on top. LITTERALLY FALSE ADVERTISING! They are very unprofessional, greedy, & corrupt & I am extremely happy I dodged a bullet. There are countless reviews on this dealership & the bullsh!t they try to pull on ppl I only wish I looked before wasting an entire day + gas to go there. Go ANYWHERE but Axis Chevrolet!

Absolutely disastrous. I walked out middle of conversation, they are not trustworthy. What they show and what they try to make you pay is totally different. I would never go back!

Stay away from this dealership not the prices they advertise i should’ve listened to other reviewers