Skip to main content

Hawk Ford of Carol Stream

(467 reviews)
Visit Hawk Ford of Carol Stream
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (630) 315-0287 (630) 315-0287
Used (630) 480-4271 (630) 480-4271
Service (630) 517-9039 (630) 517-9039

Inventory

See all 411 vehicles from this dealership.

About our dealership

Service center

Phone number (630) 517-9039

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hawk Ford of Carol Stream from DealerRater.

Want to share your experience with this dealership?

Write a review

Sharon went above and beyond to help me get into my new

Sharon went above and beyond to help me get into my new Mustang. Highly recommend this dealership.

Sharon went above and beyond to help me get into my new

Sharon went above and beyond to help me get into my new Mustang. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hawk Ford of Carol Stream!

Show full review

Just bought a 2022 Ford Explorer St!

Just bought a 2022 Ford Explorer St!!!! The manager Danny and Sharon are the best! They treat you like family making buying a car so easy! If you’re looking to buy a car come see them!

Just bought a 2022 Ford Explorer St!

Just bought a 2022 Ford Explorer St!!!! The manager Danny and Sharon are the best! They treat you like family making buying a car so easy! If you’re looking to buy a car come see them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Show full review

Everything was fine.

Everything was fine. We were in and out and I am happy with our purchase.

Everything was fine.

Everything was fine. We were in and out and I am happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Hawk Ford of Carol Stream! Please let us know if we can be of any more assistance.

Show full review

They treated me with respect and dignity throughout the

They treated me with respect and dignity throughout the entire process. I would certainly come here again.

They treated me with respect and dignity throughout the

They treated me with respect and dignity throughout the entire process. I would certainly come here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Show full review

Sharon was absolutely wonderful to work with!

Sharon was absolutely wonderful to work with! By far the best car buying experience I have ever had. Found an amazing new vehicle within budget. Her customer service was outstanding!!!

Sharon was absolutely wonderful to work with!

Sharon was absolutely wonderful to work with! By far the best car buying experience I have ever had. Found an amazing new vehicle within budget. Her customer service was outstanding!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hawk Ford of Carol Stream!

Show full review

Sharon was amazing , I will be purchasing all my F250’s

Sharon was amazing , I will be purchasing all my F250’s for my business from her . Very knowledgeable and efficient. Thank you Sharon

Sharon was amazing , I will be purchasing all my F250’s

Sharon was amazing , I will be purchasing all my F250’s for my business from her . Very knowledgeable and efficient. Thank you Sharon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Show full review

Sharon was excellent!

Sharon was excellent! Would work with her again in a heartbeat. very friendly and smooth experience.

Sharon was excellent!

Sharon was excellent! Would work with her again in a heartbeat. very friendly and smooth experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hawk Ford of Carol Stream!

Show full review

Very transparent about the issues on the car and willing

Very transparent about the issues on the car and willing to fix issues themselves - on a used car! They transported a car from another dealership on the same day! Everyone here was very helpful.

Very transparent about the issues on the car and willing

Very transparent about the issues on the car and willing to fix issues themselves - on a used car! They transported a car from another dealership on the same day! Everyone here was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Show full review

Sharon was awesome.

Sharon was awesome. She trusted us to take a test drive by ourselves which helped us make our decision to buy the car. She also stayed late to make sure all the paperwork got processed and we could take the car home that night. Great dealer!

Sharon was awesome.

Sharon was awesome. She trusted us to take a test drive by ourselves which helped us make our decision to buy the car. She also stayed late to make sure all the paperwork got processed and we could take the car home that night. Great dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Hawk Ford of Carol Stream. We appreciate your business and hope to see you again soon!

Show full review

Sharon was very nice and polite.

Sharon was very nice and polite. Made me feel part of the family at ford.

Sharon was very nice and polite.

Sharon was very nice and polite. Made me feel part of the family at ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Show full review
See all 467 reviews