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Gates Chevrolet of South Bend

(223 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (574) 349-9337 (574) 349-9337
Used (574) 349-9851 (574) 349-9851
Service (574) 355-8579 (574) 355-8579

Reviews

(223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I don't think that putting lube on a stuck seat which

I don't think that putting lube on a stuck seat which literally took them 5 minutes should have cost $70. I'll remember that when I get a new vehicle. I've been a long time customer but that maybe changing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prompt service, fixed the issue and took ownership (no

Prompt service, fixed the issue and took ownership (no cost ) and responsive. Good communication all through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Heather took care of all of our needs for this visit.

Heather took care of all of our needs for this visit. Very much appreciated. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was 100 degrees and everyone was still smiling and our

It was 100 degrees and everyone was still smiling and our service was wonderful and was done quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealer is giving Me the run around bout my truck that

The dealer is giving Me the run around bout my truck that they haven't fix

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Convenient and fast service with friendly people.

Convenient and fast service with friendly people. I like that I don’t have to have an appointment for an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership, fantastic quick service.

Great dealership, fantastic quick service. Will definitely recommend those dealership to somebody in the area who is looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They suuuuccckkkkk!

They suuuuccckkkkk! Recording keeping is completely off. The Customer is the worst experience ever ever

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always friendly and great service.

Always friendly and great service.convenient and answered all my questions. I love having Gates so close.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were looking for a specific vehicle for me.

They were looking for a specific vehicle for me. And they found it. Exactly what I was looking for. Spot on, great price and I got top dollar for my trade in. Thanks for the AWESOME F150!! Love it!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.