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Mercedes-Benz of Coral Gables

(5,824 reviews)
2022 state dealer award
View 15 awards
2022 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (786) 245-0464 (786) 245-0464
Used (786) 245-5931 (786) 245-5931
Service (786) 245-6680 (786) 245-6680

Reviews

(5,824 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Coral Gables from DealerRater.

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Excellent service.

Excellent service. I have been a client for so many years and the service is consistently excellent

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  • Overall experience 5.0
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Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

Excellent service.

Excellent service. Francisco Estevez is beyond outstanding. The dealership is very clean. I haven't had contact with the new sales staff, but Service Advisor Francisco Estevez deserves more than 5 stars!! ☆☆☆☆☆☆☆☆☆☆

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Dealer response

Thank you so much for your kind words for Francisco, and for taking the time to leave us this wonderful feedback! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

My overall experience was A+ from the time I dropped my

My overall experience was A+ from the time I dropped my car to the time it took for the Service to be completed Thank You

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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Henry and our team, and we look forward to working with you again. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

Mr. Warwar made feel welcome and I consider him a great

Mr. Warwar made feel welcome and I consider him a great and knowledgeable profesional. I can’t wait to buy from him my next car.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

Sir Peter Warwar really is the best human salesperson you

Sir Peter Warwar really is the best human salesperson you will ever find in your path. He always makes you feel special and gives you all of the information and recommend the best options no matter what you are in the market for.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

It's great to hear that Peter provided you with such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

Very professional as well as comforting dealership.

Very professional as well as comforting dealership. Usually Dealerships are intimidating to some, but they were all able to make me feel comfortable and happy with my purchase and my experience.

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  • Overall experience 5.0
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Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

Fantastic service.

Fantastic service. I’ve been working with Carlos Pereda to acquire cars for my family for many years and have always had a wonderful experience

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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

I have been a customer of the dealer since 2019.

I have been a customer of the dealer since 2019. There are plenty of Mercedes dealers, some more conveniently located for me, however, the reason I keep coming back is the service I have always received from my service advisor. Marcos Gonzalez. He is very knowledgeable, honest and reliable. I will continue to be a loyal customer, as long as I have Marcos as my service advisor. I have referred friends to him, and they all speak highly of his service.

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Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcos and the team met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

Mr. Pereda was great, he made sure we were comfortable

Mr. Pereda was great, he made sure we were comfortable and provided all the information we needed to make the deal. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

Amazing, professional and friendly service !

Amazing, professional and friendly service !!! I recommend Mercedes Benz of Coral Gables for any car service, repair and maintenance. You won’t be disappointed !!! Thanks for taking care of my vehicle 👍🏻

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com