Reviews
best shopping experience ever
I got to the dealer and asked for the best price on a preowned certified mercedes and in a matter of minutes I knew what my payments would be. No hazzle, no negotiations, no "let me talk to the manager", just a fair and awesome price from the start. 2 hours after I went home a happy customer. I highly recommend it.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional customer service
I use to the Benz service department several times and always they are the same , Nice, friendly, and very professional. In my opinion Mbenz of Cutler Bay is the best !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service for my Mercedes 2015 C300
Great service from Mercedes Culter Bay from Vernon Chang! Took care of every need and exceed every detail
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent service
top notch service. perfect advisor (vernon).highly recommend. very friendly and helpful. no hassle and efficient. was able to warranty a minor issue with no problem
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
wonderful experience
My car was waiting for me. It was exactly what I had in mind. The service is awesome. I will be back!! I will recommend to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Mr Littman very attentive and responsive to calls. Car was perfect when I picked it up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Everything was taken care of. I was kept informed about the status of my car and they always made sure I was okay and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No hassle easy process got exactly what I wanted
Alex Gonzalez was exceptionally helpful and determined to find the car that I wanted. I was glad it was an easy and quick process considering the limited time that I have. Customer service was exceptional from everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Above and beyond caring.......
Mercedes-Benz of Cutler Bay went above and beyond caring by making exceptions when needed. This was a great help and they kept us well informed of the progress in getting out car fixed. Would recommend anytime. Adrian was the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer First world class service
I am a repeat customer who came in with high expectations due to past experience. Not surprised but very happy to see that MB Cutler Bay's culture of service continues to thrive. Every member of the team deserves praise for their commitment to excellence.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
