Skip to main content

Mercedes-Benz of Cutler Bay

(3,737 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 595-5375 (855) 595-5375
Used (855) 595-5767 (855) 595-5767
Service (855) 595-5406 (855) 595-5406

Reviews

(3,737 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Cutler Bay from DealerRater.

Want to share your experience with this dealership?

Write a review

best shopping experience ever

I got to the dealer and asked for the best price on a preowned certified mercedes and in a matter of minutes I knew what my payments would be. No hazzle, no negotiations, no "let me talk to the manager", just a fair and awesome price from the start. 2 hours after I went home a happy customer. I highly recommend it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional customer service

I use to the Benz service department several times and always they are the same , Nice, friendly, and very professional. In my opinion Mbenz of Cutler Bay is the best !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service for my Mercedes 2015 C300

Great service from Mercedes Culter Bay from Vernon Chang! Took care of every need and exceed every detail

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

excellent service

top notch service. perfect advisor (vernon).highly recommend. very friendly and helpful. no hassle and efficient. was able to warranty a minor issue with no problem

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

wonderful experience

My car was waiting for me. It was exactly what I had in mind. The service is awesome. I will be back!! I will recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Mr Littman very attentive and responsive to calls. Car was perfect when I picked it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Everything was taken care of. I was kept informed about the status of my car and they always made sure I was okay and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No hassle easy process got exactly what I wanted

Alex Gonzalez was exceptionally helpful and determined to find the car that I wanted. I was glad it was an easy and quick process considering the limited time that I have. Customer service was exceptional from everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Above and beyond caring.......

Mercedes-Benz of Cutler Bay went above and beyond caring by making exceptions when needed. This was a great help and they kept us well informed of the progress in getting out car fixed. Would recommend anytime. Adrian was the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer First world class service

I am a repeat customer who came in with high expectations due to past experience. Not surprised but very happy to see that MB Cutler Bay's culture of service continues to thrive. Every member of the team deserves praise for their commitment to excellence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.