Reviews
Seamless.
Seamless. Very professional and made the buying process easy. I would and have recommended them.
Seamless.
Seamless. Very professional and made the buying process easy. I would and have recommended them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Well as others have stated in their reviews the problem
Well as others have stated in their reviews the problem of them being super friendly and supportive until they receive your money then the customer service falls off the planet. It is horrible boarding on horrific. I only had 2 simple requests of them after receiving my money and they were to send me PDFs of all of the signed document and to let me know if I could speak with the driver because the vehicle was being delivered from San Francisco to Phoenix and I did not want to waste an entire day not knowing a general time frame other than sometime Friday. Several calls and texts to my sales guy Nick and finance person Travis and nothing at all..... Still waiting for the vehicle now day is more than half over and no documents to be seen???? At this point I would definitely agree buyer beware category is correct. I see that one of the owners was commenting on Reddit. Man you keep seeing the same complaint regarding horrible after sales performance.... FIX IT!!!!
Well as others have stated in their reviews the problem
Well as others have stated in their reviews the problem of them being super friendly and supportive until they receive your money then the customer service falls off the planet. It is horrible boarding on horrific. I only had 2 simple requests of them after receiving my money and they were to send me PDFs of all of the signed document and to let me know if I could speak with the driver because the vehicle was being delivered from San Francisco to Phoenix and I did not want to waste an entire day not knowing a general time frame other than sometime Friday. Several calls and texts to my sales guy Nick and finance person Travis and nothing at all..... Still waiting for the vehicle now day is more than half over and no documents to be seen???? At this point I would definitely agree buyer beware category is correct. I see that one of the owners was commenting on Reddit. Man you keep seeing the same complaint regarding horrible after sales performance.... FIX IT!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Got a used Bolt from these guys.
Got a used Bolt from these guys. It was the smoothest and most transparent car buying experience I have ever had. The car was exactly as advertised, the staff were friendly, smart and attentive. Our sales person Brad Reinke is a rockstar. Would buy another car from them. No xx or hidden fees. Even post purchase, Ever impressed. We needed help gathering all the paperwork for a PG&E rebate and they were super responsive and the rebate sailed through. Would definitely go to Ever again.
Got a used Bolt from these guys.
Got a used Bolt from these guys. It was the smoothest and most transparent car buying experience I have ever had. The car was exactly as advertised, the staff were friendly, smart and attentive. Our sales person Brad Reinke is a rockstar. Would buy another car from them. No xx or hidden fees. Even post purchase, Ever impressed. We needed help gathering all the paperwork for a PG&E rebate and they were super responsive and the rebate sailed through. Would definitely go to Ever again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am over-the-moon about my new car and the ease of
I am over-the-moon about my new car and the ease of purchase. All staff were responsive & helpful. It was great to be able to get EXACTLY the car I wanted...no compromises.
I am over-the-moon about my new car and the ease of
I am over-the-moon about my new car and the ease of purchase. All staff were responsive & helpful. It was great to be able to get EXACTLY the car I wanted...no compromises.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We bought an Ioniq 5 from Brad who provided knowledgable,
We bought an Ioniq 5 from Brad who provided knowledgable, friendly, and professional service. He spent a considerable amount of time orienting us to the vehicle, since were EV newbies. Brad was very accommodating housing the vehicle after we bought it for several weeks while we went on vacation. Doing business with Ever was relaxed and smooth. After doing extensive research we found that Ever had the best prices in the Bay Area. Their show room is gorgeous and they have a diverse inventory of EVs. The pricing is transparent without the typical haggling. If a used EV is what you need this is the place to visit.
We bought an Ioniq 5 from Brad who provided knowledgable,
We bought an Ioniq 5 from Brad who provided knowledgable, friendly, and professional service. He spent a considerable amount of time orienting us to the vehicle, since were EV newbies. Brad was very accommodating housing the vehicle after we bought it for several weeks while we went on vacation. Doing business with Ever was relaxed and smooth. After doing extensive research we found that Ever had the best prices in the Bay Area. Their show room is gorgeous and they have a diverse inventory of EVs. The pricing is transparent without the typical haggling. If a used EV is what you need this is the place to visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had an exceptional and easy experience buying a car
I had an exceptional and easy experience buying a car from Evercars.com (I worked with Brad). If you're looking for an easy and trustworthy way to get a good rate on an electric vehicle, Evercars.com is it! -Melanie
I had an exceptional and easy experience buying a car
I had an exceptional and easy experience buying a car from Evercars.com (I worked with Brad). If you're looking for an easy and trustworthy way to get a good rate on an electric vehicle, Evercars.com is it! -Melanie
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ugh.
Ugh. spoke to Georgi the day before.. reserved a Mini to come and drive, made the journey into San Fran, arrived on time and... Georgi couldn't find either the keys or the car... talk about customer service... err so... yeah - didn't suggest any alternatives - I'd say buy private - don't waste your time with these jokers. Looking around the lot they had NO Minis on view despite listing 3-4 on the various websites.. so I'm wondering if this wasn't just a plain old bait and switch....
Ugh.
Ugh. spoke to Georgi the day before.. reserved a Mini to come and drive, made the journey into San Fran, arrived on time and... Georgi couldn't find either the keys or the car... talk about customer service... err so... yeah - didn't suggest any alternatives - I'd say buy private - don't waste your time with these jokers. Looking around the lot they had NO Minis on view despite listing 3-4 on the various websites.. so I'm wondering if this wasn't just a plain old bait and switch....
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
UPDATE of my previous review - The general manager saw my
UPDATE of my previous review - The general manager saw my review and reached out to me. He said that there was no intent to play sales games or use bait and switch tactics. He seemed genuine and I am inclined to believe him. But this still leaves the question of why the Ever tech flagged my car for having drivetrain problems. By the way, I have now driven my Tesla around 450 miles since visiting Ever and I have no problems or weird noises with the car. I recently had Tesla look the car over and they gave it a clean bill of health. So even if Ever was not doing anything shady (which I want to believe) they have a tech problem. I wonder how competent their techs are in evaluating the cars they have for sale. I would give Ever another chance but I would do two things: 1. I would have my car inspected BEFORE I tried to trade it in to Ever and have the report in writing; 2. I would ask to have whatever car I wanted to buy from Ever inspected by an independent EV competent shop. Ever is new and still working out how they want to do business. I would suggest getting their technical competence together and then letting the public know about this so we can be confident of their assessment of the vehicles to take for trade in and sell.
UPDATE of my previous review - The general manager saw my
UPDATE of my previous review - The general manager saw my review and reached out to me. He said that there was no intent to play sales games or use bait and switch tactics. He seemed genuine and I am inclined to believe him. But this still leaves the question of why the Ever tech flagged my car for having drivetrain problems. By the way, I have now driven my Tesla around 450 miles since visiting Ever and I have no problems or weird noises with the car. I recently had Tesla look the car over and they gave it a clean bill of health. So even if Ever was not doing anything shady (which I want to believe) they have a tech problem. I wonder how competent their techs are in evaluating the cars they have for sale. I would give Ever another chance but I would do two things: 1. I would have my car inspected BEFORE I tried to trade it in to Ever and have the report in writing; 2. I would ask to have whatever car I wanted to buy from Ever inspected by an independent EV competent shop. Ever is new and still working out how they want to do business. I would suggest getting their technical competence together and then letting the public know about this so we can be confident of their assessment of the vehicles to take for trade in and sell.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
William was super transparent and very kind to work with.
William was super transparent and very kind to work with. Although there was a small hiccup during the transaction William and team figured it out without any stress and headache. I appreciated the easy process and I love the car !
William was super transparent and very kind to work with.
William was super transparent and very kind to work with. Although there was a small hiccup during the transaction William and team figured it out without any stress and headache. I appreciated the easy process and I love the car !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Absolutely love my experience with this EV dealership!
Absolutely love my experience with this EV dealership! Their one-price platform made everything super simple and no confusing markups or hidden fees. Shipping was good, and the entire process was completely transparent from start to finish. Highly recommend if you want a hassle-free, honest EV purchase!
Absolutely love my experience with this EV dealership!
Absolutely love my experience with this EV dealership! Their one-price platform made everything super simple and no confusing markups or hidden fees. Shipping was good, and the entire process was completely transparent from start to finish. Highly recommend if you want a hassle-free, honest EV purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
