Reviews
Repair
Quick turn around, without having an appointment. 0rdered additional parts and called to schedule the install. Brought it in around 11am and it was ready by 2pm.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Evans - Service Director
One problem did not get fixed this is the 2nd time I’ve brou
See abovei have an intermittent problem with my gas gauge. Sometimes I fill up and it does register full. Still a problem I have brought the vehicle in twice and they say it is no problem
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Mike Evans - Service Director
Very satisfied
Our 2012 Buick LaCrosse had a problem with the trunk opening on it’s own. Also needed the emissions check plus alignment for the tires, brakes and battery program. The trunk relay (switch) needed replacing. This visit was over $600 which seems very pricey to pop the switch out and replace it but it needed to be done if we wanted to be able to have items secure in the trunk. Pleased with the work. Just a case of sticker shock.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Evans - Service Director
Eddie did great on my vehicle!
Highly recommend lube tech Eddie Sanders always does an amazing job on my vehicle and making sure it is in tip top shape! I always work with him and Steve B. Along with the Wonderful BDC manager that got my vehicle in the same day as I called in
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Mike Evans - Service Director
Stop sending me surveys
John Paul GMC is where we have taken our last 2 Acadias and now we have our sister and brother in law going there to. They are great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. Mike Evans - Service Director
Advisor was professional, helpful, knowledgeable and friemdl
Service was professional and well done. Labor charge was as much as the parts, only negative. They were prompt with description of needed service amd noticed me promptly
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Evans - Service Director
Lisa is awesome!
Lisa has been our saleswoman for our last two vehicle purchases. She is knowledgeable, fair and very low pressure. I would highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
Oil change.
Joseph Carini is very helpful and knowledgeable. Always smiling! Will be back for service in the future. Love his passion for cars. Thanks for the good customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Evans - Service Director
On time work completed professionally
John Paul service professional from greeting to service to check out! I prefer to have all my service work done at JP. prices for the most part are competitive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
Andre treated us great!
Andre made us feel very comfortable when we test drove and eventually purchased our "new" used car. We appreciate the friendly service. Thanks for everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Evans - Service Director