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Southern Hyundai Newport News

(2,220 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (757) 796-1051 (757) 796-1051
Used (757) 796-1013 (757) 796-1013
Service (757) 796-1063 (757) 796-1063

Reviews

(2,220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Hyundai Newport News from DealerRater.

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Very positive experience.

Very positive experience. Great sales staff. They made my vehicle purchase relaxed and stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Very Pleasant & family oriented.

Very Pleasant & family oriented. The staff are very nice people and the service is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

I was 20 minutes late and they still kept my appointment,

I was 20 minutes late and they still kept my appointment, but my second appointment there where no shuttle and spending almost four hours at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are eager to better your return experience.

It is clean.

It is clean. Staff is polite, courteous, friendly and very healthful. The service they give is the reason that I purchased a second Hyundai. Shoutout to the service team. Sales team also work hard to attempt to interest us in new vehicles. Just wasn’t ready to make that happen yet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

I have never been in and out so quick for a state

I have never been in and out so quick for a state inspection. I was so impressed, that I went and got my husband’s car to have it inspected also. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Hard problem to solve for A/C.

Hard problem to solve for A/C. Loved the tenacity and the effort. I appreciated how politely I was treated as well. I can imagine everyone was as frustrated as I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

The waiting area was nice, and the service they provided

The waiting area was nice, and the service they provided were also great. The overall experience was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

I love this dealership people are very friendly and you

I love this dealership people are very friendly and you can take your time to look. Jeff Moien in the service Dept is the best he gets you in and out. Thank you southern hyundai in Newport News

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

I came on Saturday and Mike created me.

I came on Saturday and Mike created me. I said I was just looking, but I will take a card from you and he gave me a book of the car we where looking at. I was very pleased that he did not Hassle, me. The next Saturday I came back and he worked with me. He was so Polite and friendly. Tell him thanks very much for his kindness and Hospitality.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Very professional and we did not have to wait very long.

Very professional and we did not have to wait very long. Was able to answer my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!