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Performance Luxury Sport

(21 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–7:00pm 9:00am–6:00pm
Wednesday 9:00am–7:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–7:00pm 9:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(833) 394-3266 (833) 394-3266

Reviews

(21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Luxury Sport from DealerRater.

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I was a bit nervous buying a vehicle from out of state

I was a bit nervous buying a vehicle from out of state sight unseen. Treg was honest in the description of the vehicle. He drove the vehicle himself to have a pre purchase inspection completed. He sweetened the deal where he could to finally get the vehicle sold. I'm very happy with the customer service I received throughout the process and even after the sale. The vehicle was in even better shape than I had hoped for. I really feel I ended up with the better part of the deal on this one. I would buy from this dealer again especially from Treg. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The guys at Performance Luxury Sport made buying a car

The guys at Performance Luxury Sport made buying a car out of state very easy! Appreciate all the help from the sales staff all the way up to the finance manager Kumar. Will definitely be looking here again when I am ready for another!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Long story short, I took delivery 6/22 and today it is

Long story short, I took delivery 6/22 and today it is 8/7 and I still don’t have a title to transfer my plate with, and my trade in has yet to be paid off. My temporary plate expires tomorrow rendering the car useless as it can’t be driven legally on the road. Talk about a real mess. One would think in 45 days they could get the things together in order, but clearly not. They also forgot to mention things on the car that were broken and not repaired before delivery. Like the door handle that jams, so if you open it, most of the time it won’t close successfully. Then you get an error message about a lock failure displayed on your drivers screen, but the best part is you can’t lock the doors when this happens. Listening to the blown speakers in the doors rattle all day isn’t much better. Fingers crossed Audi can get me in sooner to fix the problems. The only good experience I had was with the gentleman that delivered it to me. His communication was great, and he was helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Long story short, I am 45 days in, I still don’t have a

Long story short, I am 45 days in, I still don’t have a title to make it legal to register and drive in my state. They can’t even provide me a copy to make it legal. The trade in has yet to be paid off even though I took delivery 6/22 of the Audi. Then after taking delivery I realized just how many things wrong it had that were never mentioned. Like the broken drivers side mirror that doesn’t go in or out properly, the blown rattling speakers in the doors, the broken self locking passenger door, the mangles rim that has been shredded on the exterior side from hitting curbs I assume, and a couple other little things. No one returns your calls, messages, or emails, So yes, here I am 45 days in with my trade not paid off, no title to register the car, on a waiting list for Audi to fix all the problems, and an expired temporary plate, rendering the car illegal to drive beginning tomorrow on 8/7.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hoping all is well. I know we got the issues in review taken care of for you and just wanted to say we hope your enjoying the Audi now. Please let us know if we can help in the future

GREAT PLACE!

GREAT PLACE! ALL DONE REMOTELY, VETERAN FRIENDLY. FIRST TIME ONLINE BUY. INCLUDING TRADE. SERVICE WITH INTEGRITY AND RESPECT. TRUSTWORTHY WITH OPEN LINE OF COMMUNICATION. I WILL BUY AGAIN FROM THEM!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank you all for your hard work in making this the greatest experience for me. As a combat veteran, it is always a struggle to be present in a dealership environment, but your honesty and integrity made me purchase with confidence, knowing that there are still good people out there. Your services will not be forgotten as I believe in "Loyalty above all" God bless JL

Easy process to buy the car from out of state.

Easy process to buy the car from out of state. Great service from inquiry to picking the car up. Car was as advertised, no surprises. Wonderful buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Performance Luxury Sport made the remote buy process very

Performance Luxury Sport made the remote buy process very simple. This is my first online buy and I think it went well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to work with, very professional.

Easy to work with, very professional. Had paperwork all ready so pick up was efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Undisclosed issues

Purchased a Ferrari F12 from them. Unfortunately it was sight unseen and the car arrived with a significant issue that was undisclosed. The dash leather was lifted and required extensive repair that costs both downtime and thousands to fix.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honestly I'm pretty disappointed.

Honestly I'm pretty disappointed. I purchased a Ferrari F12 from them with very low miles. Unfortunately I trusted them to disclose any issues but when I received the car the dash came as shown. It had obviously lifted which I now knows is not to uncommon. I am having to spend 5000 to have the dash removed and repaired as I cant stand looking at it. Its also my fault for failing to go to the dealership and buying it sight unseen but the dealership should have disclosed the issues. Im tired of people being dishonest and Im going through

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.