McSweeney CDJR Clanton

Sales people are very nice. Unfortunately, due to their service department my whole family will not be returning. I have asked to speak to the owner and the service manager decided to call instead. She told me my business was no longer wanted and to not ever return. It all began when I showed up for my appointment on January 2 nd, 2026 at 10 am. I was 10 minutes early. There was not one employee to be found. There were people in the customers lounge. I asked where they were. A man stated they all walked that way about 15 minutes ago. Another man stated that they didn’t say anything. I asked if they came here often because this was my first time here. They all said they had been and it was okay. After about 15 minutes I walked around to see if there was anyone. There was not. A gentleman told me he had been there since 8:30 for an oil change, his truck was up on a rack so he was stuck. Finally, people from service arrived. I introduced myself and explained how it was my first time there and that was disappointed that no one was available. They explained they were called to a first of the year meeting by the owner. I suggested they leave someone to speak with costumers or at least a note. They proceeded to check my car in. I went sat in the lounge. A gentleman asked what they said and I told him. He stated that’s no way to run a business. The other three men that were there agreed. That was the end of our conversations about the dealership. We were talking about mechanical issues with cars when the owner came out and spoke to me directly. I explained how I moved and the dealership I usually go to was an hour away and I was looking for a new place, and it wasn’t a good impression no one being available. He apologized. My car was done. I had planned to be there for several hours for my recall. I was there for almost two. They didn’t fix it. They just looked at it and had to order the part. I was told the part would be there on Monday. I was not happy. I had made the appointment mid December. Had they told me they needed to look at it to be able to order the part I would’ve came in earlier. They ordered it, made an appointment for Monday. Then I was informed it was a 6 hour job. I was unable to sit there all day due to doctors appointments. They agreed to give me a loaner car”if available”. I explained I needed to know if there would be one or I’d need to reschedule. I was trying to get this done before we went on a long trip. By the end of the day they had found a loaner. They never called me I had to call them 10 minutes before closing. That’s when things got worse. My part didn’t come in. They didn’t call me. I was told my order was cancelled then it wasn’t. They’d have to contact Chrysler to see what was going on. No one was ever able to give me a straight answer. No one ever called me, even when they said they would get back to me by the end of the day. I waited several days before calling again each time. This went on for two weeks. When I asked to speak to the owner the service manager called instead. That’s when I was told my business was not needed and to never return.

Outstanding Service at McSweeney in Clanton! I recently had the pleasure of working with Luz Malpica at McSweeney, and I have to say, it was an exceptional experience from start to finish. From the moment I walked in, Luz made me feel welcomed and truly took the time to understand what I was looking for in a truck. She was knowledgeable, patient, and never pushy—something I really appreciated. She listened carefully to my preferences and showed me a few models that perfectly matched what I had in mind. She walked me through all the features and options, explaining everything clearly and making sure I was comfortable with each choice. Not only did she offer expert advice on what would suit my needs, but she also worked hard to get me the best possible deal. The whole process was smooth and stress-free, and I left feeling confident in my decision. I highly recommend McSweeney in Clanton to anyone in the market for a new vehicle. Great service, great selection, and an overall fantastic experience!

Big thanks to Kristopher Wilson for the help on getting me and my family into our new vehicle! Great people great service

Kristopher helped to put us in our new jeep, worked a trade that was good for us and was just a really awesome guy to work with. The entire staff at McSweeney was very friendly and helpful everyone made sure we had everything we needed and was comfortable throughout the entire process! We will definitely be return customers!

Had a great experience and left with the exact car I wanted! This dealership was easy to work with and I didn’t feel taken advantage of. We worked with Kris and he was great!

I would definitely recommend McSweeney! Lance, the car sales rep, was very helpful, patient and considerate while I was car shopping! I appreciated that he gave me space to check out likes/dislikes while test driving! Kara, the finance manager, was kind and on point during the financing portion of the car buying! Overall, GREAT EXPERIENCE! I drove from GA just to work with this team of people!

Lance is awesome...he did an exceptional job at getting us into the vehicle we were looking for....definitely went above and beyond to make it happen quickly and smoothly....highly recommended.....he deserves a bonus and a raise..Thank you Lance...super happy buyer

McSweeney Auto and Lance Foshee are the best around! From customer service and support to helping get the financing I needed, this group went above and beyond my expectations for the 2nd time!

I want to thank BJ for helping me get into my JEEP! He was professional, patient, and made the process smooth and stress-free. He answered all my questions and made sure I was comfortable with everything before leaving the lot. If you're looking for a great customer service, ask for BJ! The whole team is amazing BIG thanks to Earl, John, and Dakota and Ms. Kara. They have the BEST dealership TEAM in Alabama.

Kris Mystery and Dakota were absolutely amazing and so helpful in finding my new vehicle