Reviews
The service person was very friendly and attentive. She...
The service person was very friendly and attentive. She was quick to text me when my vehicle was ready to be picked up. Always a good experience getting my car serviced at BRS.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a Bob Rohrman Subaru customer! We're grateful for your continued support and look forward to your next visit!
Christian was patient and personable. Haven't serviced...
Christian was patient and personable. Haven't serviced the car yet, but heard it's great. Received car spotless and ready to go. Love my Forester.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Bob Rohrman Subaru
Service has been quick friendly and painless! I feel...
Service has been quick friendly and painless! I feel confident that the work was done to specifications.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review! We look forward to seeing you next time at Bob Rohrman Subaru!
All went well with my service took a reasonable amount of...
All went well with my service took a reasonable amount of time. Waiting area was clean and comfortable.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback! Our goal is to provide you with a more efficient appointment next time! -Bob Rohrman Subaru
Staff was friendly and helpful. Fixed my problem the...
Staff was friendly and helpful. Fixed my problem the first time but had to bring it back because they forgot put the seatbelt tensioners back correctly. But they fixed it right away when it was brought back without an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest review. We hope to provide you with a 5-star experience next time.
Very friendly staff that has been very helpful and...
Very friendly staff that has been very helpful and efficient with my Subaru Outback. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our privilege to serve you! Thanks for trusting the Bob Rohrman Subaru team with your Outback. We look forward to your next visit!
Average service. Took 4 hours for oil change. Had to...
Average service. Took 4 hours for oil change. Had to call to see if my car was finished.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We understand your frustration and appreciate your patience as we navigate staffing issues during these unpredictable times. We would like to help improve your experience and resolve these concerns. Please reach out if you have a moment to discuss this situation. Thank you, Brad Belaire - General Manager - 765-449-8100
Great facility, excellent salesman. Talk to my guy Jeff...
Great facility, excellent salesman. Talk to my guy Jeff Young. Service department is quick and reliable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting the Bob Rohrman Subaru team with your business! We appreciate your continued support and look forward to your next visit!
All went well in a timely manner service managers were...
All went well in a timely manner service managers were very considerate and very interactive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this positive feedback! We appreciate you coming to visit us here at Bob Rohrman Subaru and hope to see you again in the future!
Everything was great Carra baker was amazing she is my...
Everything was great Carra baker was amazing she is my favorite person at the dealership!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review - we'll be sure to share it with Carra! Your business is greatly appreciated by all of us here at Bob Rohrman Subaru and we look forward to seeing you next time!