Reviews
This young man tried to tell me i needed new brakes on my
This young man tried to tell me i needed new brakes on my santa cruz with 34000 miles. Told me i had a hole in my brake rotor! Said he had pictures of it. When he showed me the pictures it was a 1/16 inch rust on outer rim of rotor where the pads don't touch. Said brakes would be 600 dollars. I still have paperwork showing his fraudulent assertion i needed brakes. Terrible dealer. Will never see me using Granite Hyundai! Does not speak well for Hyundai in general
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Very prompt and efficient service.
Very prompt and efficient service. Everyone was very kind and the dealership was pretty clean
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When I went in to look for a car, I was treaded well.
When I went in to look for a car, I was treaded well. Car needed some service, they were great. But when I tried to call the salesman I had, 3 times, and got to speak with someone else, which is fine, said he'd pass the info to my salesman but the salesman never got back to me...
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Service was great, I did not have a long wait and the
Service was great, I did not have a long wait and the service department was friendly and professional.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Disappointed with the sales rep also the fact that I sent
Disappointed with the sales rep also the fact that I sent an email over a week ago about an issue that had not been disclosed to me at the time of signing and I have been advised they are responsible to fix and yet I have had no response
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Rodney greeted me immediately as I walked in.
Rodney greeted me immediately as I walked in. He was of great help finding me my next vehicle and showed me many options in my price range. Overall, Hyundai and Rodney gifted me with great services.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was courteous, and the car was ready in about an
Everyone was courteous, and the car was ready in about an hour . and they even washed the car.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
overall good customer service.
overall good customer service. I was very satisfied with the service..they were very helpful, very professional and efficient...
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You guys were great to work with David poulin was a big
You guys were great to work with David poulin was a big help you listened and got us what we wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was treated so rudely for 4 days of having to deal with
I was treated so rudely for 4 days of having to deal with his very bad customer service!
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair