Autohon

This place is a scam. I made an appointment today with Jazmin to take a look at a 2018 Tesla Model S they had for sale on their website and wasted two hours of my busy day for horrible customer service and lies. Once my family and I arrived there were only two people working one was helping other customers and another was on the phone so we waited. Understandable since it's a smaller dealer and not much staff on Sunday. Once the gentleman was off the phone and asked us how he can help, I let him know I had an appointment to take a look at the car they had for sale. After I told him year, make, model he proceeded to let us know the car isn't on their lot and it's getting a new windshield and there's nothing he can do come back tomorrow. Also proceeded to talk negatively about his employee saying she should have known better than to make an appointment etc. As we were talking the gentleman receives another phone call holds up his finger and asks us to wait again. He's on the phone for another 10 minutes while we're just waiting there. Finally the gentleman is of the phone and I asked okay. "How flexible are you on the price of the vehicle?" He then proceeds to talk about how they aren't making anything on the vehicle and are selling at a loss already etc. I said okay let me know what's the total price of the car at the listed price minus the 4k federal rebate at point of sale, with title, tax, and fees. He then proceeds to tell us "well.. the 4k incentive we apply it as a down payment for you to help you out and you have to purchase a 5.5k protection package with the car. It includes floor mats, Tesla charger, windshield replacement with warranty for three years etc" and proceeded to say that you can't buy the car without the protection package. My family and I were laughing inside like really? 5.5k bogus add on fee? It just defeats the purpose of the 4k point of sale credit. You can buy those accessories and repair the window two times and still have $$ left over. Most insurance policies will even cover windshield repairs/replacements. In all honesty stay away from this dealer. They won't honor their advertised prices or keep their words. They're just trying to bait you in with the low prices but the vehicles end up costing more than other reputable dealers after their bogus fees

I was never contacted nor did I receive a response to the question I had asked.