Reviews
The service department went above and beyond what I
The service department went above and beyond what I expected on my recent visit. Thank you!
The service department went above and beyond what I
The service department went above and beyond what I expected on my recent visit. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was great, And simple.
Service was great, And simple. They continue to reach out to me to make sure that I’m still pleased with everything.
Service was great, And simple.
Service was great, And simple. They continue to reach out to me to make sure that I’m still pleased with everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Does good work.
Does good work. Very professional Never have to wait a long time. Very courteous. No complaints.
Does good work.
Does good work. Very professional Never have to wait a long time. Very courteous. No complaints.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant.
Very pleasant. I had used a professional negotiator to handle all of the details, so my dealings with JBA KIA were without the drama and pressure that often accompanies getting a new car. The salesperson and the person handling the paperwork were both good to deal with.
Very pleasant.
Very pleasant. I had used a professional negotiator to handle all of the details, so my dealings with JBA KIA were without the drama and pressure that often accompanies getting a new car. The salesperson and the person handling the paperwork were both good to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are nice people friendly special Brian.
They are nice people friendly special Brian. In kia jba I will jive jba exc job never had any promblems their at all
They are nice people friendly special Brian.
They are nice people friendly special Brian. In kia jba I will jive jba exc job never had any promblems their at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The successfully assisted us in an out of state car
The successfully assisted us in an out of state car purchase at a decent price! We now have the exact car we wanted despite it not being available in our own tri state area.
The successfully assisted us in an out of state car
The successfully assisted us in an out of state car purchase at a decent price! We now have the exact car we wanted despite it not being available in our own tri state area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was pleasantly surprised with the ease of working with
I was pleasantly surprised with the ease of working with JBA! My salesperson answered all my questions with the understanding that this was my first visit to a dealership and I was just exploring. Well, the info and product exceeded expectations to the point that I brought a 2025 Seltos home!
I was pleasantly surprised with the ease of working with
I was pleasantly surprised with the ease of working with JBA! My salesperson answered all my questions with the understanding that this was my first visit to a dealership and I was just exploring. Well, the info and product exceeded expectations to the point that I brought a 2025 Seltos home!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Sales Manager generated pressure and was focused on
The Sales Manager generated pressure and was focused on expediting the sale, not creating a pleasant experience for the customer. He denied two minor requests I made. Neither request would have impacted cost. The sales consultant was very helpful and patient. The service department was outstanding. After the purchase, a young lady on the sales staff presented an exceptional tutorial on the vehicle's functions to include its infotainment system. During my life, I purchased about 17 brand new vehicles from a manufacturer's dealership. This was my third Kia. Over time, personnel change and the culture and sales philosophies at dealerships evolve. With that thought in mind, I would recommend JBA as well as other area Kia dealerships. Seek and assess competition. Buying a new vehicle should be an exciting, pleasant and "feel good" experience. For this customer, JBA was marginally acceptable.
The Sales Manager generated pressure and was focused on
The Sales Manager generated pressure and was focused on expediting the sale, not creating a pleasant experience for the customer. He denied two minor requests I made. Neither request would have impacted cost. The sales consultant was very helpful and patient. The service department was outstanding. After the purchase, a young lady on the sales staff presented an exceptional tutorial on the vehicle's functions to include its infotainment system. During my life, I purchased about 17 brand new vehicles from a manufacturer's dealership. This was my third Kia. Over time, personnel change and the culture and sales philosophies at dealerships evolve. With that thought in mind, I would recommend JBA as well as other area Kia dealerships. Seek and assess competition. Buying a new vehicle should be an exciting, pleasant and "feel good" experience. For this customer, JBA was marginally acceptable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
It was inviting, patient and overall welcoming to work
It was inviting, patient and overall welcoming to work with. His mannerisms and knowledge of the product was refreshing and I would use him again in the future.
It was inviting, patient and overall welcoming to work
It was inviting, patient and overall welcoming to work with. His mannerisms and knowledge of the product was refreshing and I would use him again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Walter, Jason and Troy were FANTASTIC!
Walter, Jason and Troy were FANTASTIC! A+ customer service!! From the time we arrived to out the door with my vehicle.. Thank s guys!! ❤️
Walter, Jason and Troy were FANTASTIC!
Walter, Jason and Troy were FANTASTIC! A+ customer service!! From the time we arrived to out the door with my vehicle.. Thank s guys!! ❤️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car