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Volkswagen of Murfreesboro

(323 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 2 awards
2022 state dealer award
2022 consumer dealer award

Reviews

(323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Murfreesboro from DealerRater.

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My brother in-law referred us to Stuart with Murfreesboro...

My brother in-law referred us to Stuart with Murfreesboro VW when we were looking to purchase a vehicle. We had a car in mind when we went, and he didn't push us towards a car we couldn't afford or towards a car that wouldn't have fit our needs. Stuart was very professional and didn't approach us a salesman but as a friend. He was patient with us during our visit, and we left as proud owners of a VW Passat. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Treated professionally. The car was as advertised. No...

Treated professionally. The car was as advertised. No hiccups with price or anything else associated with the deal. I would buy a car from this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Stuart was great to deal with and very helpful in the...

Stuart was great to deal with and very helpful in the lease of our Atlas. I would highly recommend them for you next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kris was a great guy to work with and has great customer...

Kris was a great guy to work with and has great customer service skills. Did not feel pressured to buy and was willing to work with us. Definitely would buy a another car from him and will in the future. all the cars were reasonably priced for the mileage that were on them for used cars. Worked a better deal and a lower APR financing on the vehicle I got here than the one I have through a another car company. All around I did not feel like I was being pressured by anybody there and it's the first time I can say that I walked out of a car dealership satisfied with my loan my financing rate and the value of the car I did not once feel like I was being screwed over.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From the initial phone call to the final sale it was a...

From the initial phone call to the final sale it was a great experience. Will be back in the future to purchase another vehicle. Thank you for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Nice guys, no high pressure sales. Gave me and my wife a...

Nice guys, no high pressure sales. Gave me and my wife a good deal on a jetta and a tiguan. A lot of inventory to choose from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stuart was awesome! He was very personable and helpful....

Stuart was awesome! He was very personable and helpful. We enjoyed our conversations with him and he went out of his way to make sure everything was right!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

First time buyer with no hassle!

Mike is very trustworthy and easy to talk to. He was very educated and truly seemed like he wanted to help me get the perfect car/ best deal. I highly recommend him, Murfreesboro Hyundai Volkswagon will take care of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ken and Boyd are exceptional sales representatives. This...

Ken and Boyd are exceptional sales representatives. This is the second car we have purchased at VW Hyundai of Murfreesboro. Boyd did such a good job on the first car we bought, that we just had to make the trip from Tullahoma a second time. This time Ken accompanied us during the test drives. Ken really knows his stuff. He’ completed specialized VW training and that really helps if you are considering a VW. Ken took us on extensive test drives on routes and conditions that really let us get a feel for the cars we were considering. We decided to purchase a VW and Ken worked hard to get us the best deal. We had a great buying experience. You will not go wrong with Ken or Boyd.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing Experience with Great Service

I had a very enjoyable experience at the Murfreesboro VW-Hyundai dealership. I worked with Mike Herndon and Boyd Steele at this car dealership and had a absolute pleasant experience from beginning to end. I would recommend them personally and the VW-Hyundai dealership in general, as well, based on my own wonderful experience at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.