Easterns Nissan of White Marsh

Will my salesman was very helpful and professional. The car I was to potentially buy was at a different location. Will had it brought to me and prepared for my inspection. I will return for future purchases and will definitely recommend to family and friends, everyone.

Unless you’re buying a brand new Nissan, AVOID THIS DEALERSHIP ‼️. I bought a car it had issues. I made them aware day 2. 3 weeks later and 5 visits they admitted that something was wrong after Service said it was fine. I did an exchanged where they significantly reduce the exchange amount and it ended up costing me a lot more than it should. I would never recommend it.

Terrible experience with this dealership. Added almost $1,000 for LoJack but told me was at no cost. When the charge was on the sales contract, told me to ignore it and they would fix it. Of course after the fact, they are just ignoring my request for a refund. Filed a complaint with the AG's office, and the dealership did not respond to them either. I never even activated the account because I would never pay $1,000 for LoJack - rip off. Take your business to another dealership!

Will is the Best Sales Men ! 10/10 Will always go Back when I need a aCar

The dealership was very knowledgeable of the vehicles they had on hand and the staff was very friendly and courteous. I got a very good deal for my vehicle that I purchased there. I recommend this dealership to all who may be interested in going and buying a car there.

Me and my husband Chris came into Easterns Nissan of White Marsh and saw Derrick OBanner he was the very best salesman put us at ease immediately and gave us the space to choose our perfect vehicle explained the whole process to us took his time related to us very personable and easy to talk to almost like I was dealing with a family member... You can tell he actually cared about us and wanted us to walk away genuinely happy and we were in and out in 2 hours which is very efficient for a dealership. I would recommend him to all my family and friends thank you Derrick.... I sincerely appreciate you...

Dishonest dealership. Classic bait and switch scheme. Agreed to a price, they tried to add on Gap and Lojack (who uses Lojack in 2025?) and then reneged on deal after obtaining all of my financial information.

Dishonest dealership. Told us the 2-year warranty and lojack were at no charge, and the charge on the contract was a mistake not to worry they would fix it. Never should have trusted them - they added $3,000 to the amount we financed. Two months later its still not fixed.

Exceptional customer service, explain everything for better understanding, vacuum the inside just for an oil change along with first time discounts!!!

Nissan of White Marsh has a well designed operation with a modern look, family friendly lots of glass for visibility, large inventory and service division. Purchased a 2019 Van for a non profit that serves persons with:disabilities. Sales associate (Seth Bagheri) was great- understood our need, met budget, not pushy, quick to locate our vehicle and pleasant. The downside of the experience- thought vehicle was waiting but not unable get vehicle until next day, waited almost 3 hours day to finalize deal w/management, waited to see finance (only 1 person but pleasant) to complete paperwork, despite a cash deal and promotion of “low jack” feature after almost 3 hours it was not in budget at an extra $1000 nor wanted especially after 3 hours. Thought about leaving earlier but liked salesman, vehicle, price and met non-profit’s need. Next day, dealership/management approved a thorough detail to van, an oil change and a full tank of gas- nice touch, much appreciated & thank you, however the overall process believe needs to improve with sensitivity to time and wait and no low jack offer at the end since there are many choices for the consumer, otherwise your dealership has a great product and should be quite successful if training and sensitivity are implemented. All the best Chip-