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Beach Cities Toyota Westminster

(762 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 9:00am–9:00pm Closed
New (714) 581-8269 (714) 581-8269
Used (714) 581-8307 (714) 581-8307
Service (714) 263-9256 (714) 263-9256

Reviews

(762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beach Cities Toyota Westminster from DealerRater.

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Joey is very knowledgeable and helpful.

Joey is very knowledgeable and helpful. So easy to work with, and he explained everything. I like the video of the inspection. North drove the shuttle to pick me up when the car was finished. He's really friendly and caring.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

OK man they took my order right on time wrote me up and

OK man they took my order right on time wrote me up and told me what was wrong with the car what I needed and call me. Let me know when it was ready so they picked me back up from home so that was pretty good and my service was gone good I recommend my friends and my family so I always keep coming back. Thank you, Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had to wait 20 mins with nobody checking in or asking

Had to wait 20 mins with nobody checking in or asking about my appointment. Then I was told there were repairs needed ASAP on my current never got an estimate from my service rep that she said she would send by end of day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been a client of Elmore Toyota for at least 15

I have been a client of Elmore Toyota for at least 15 years. They have now become Beach Cities Toyota and this is my first encounter with them. Shawn was the service advisor and he was good, He made sure I was dropped off and picked up after the service was done. He explained to me the items that were required for the 15K maintenance service. I checked the invoice, all the items that were stated on the job order were checked out. The car is in good condition. Thanks Shawn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Horner and the staff here are amazing.

Mike Horner and the staff here are amazing. Always great reliable work done in proper time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pedí me cambiaran una llanta lisa a la parte de atrás y

Pedí me cambiaran una llanta lisa a la parte de atrás y aun me la dejaron al frente

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I do not want my full name published.

I do not want my full name published. Do want to rate Beach Toyota service high, For publication outside Beach Toyota You may use Sally K, with initial of last name.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good service: friendly & professional.

Very good service: friendly & professional. We didn’t have any problems getting qualified and processing the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service was great and they got me out of there in a

The service was great and they got me out of there in a pretty quick time. I appreciate their efforts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

- Rude lady on phone who didnt know what she was talking

- Rude lady on phone who didnt know what she was talking about. - waiting for approval for the second time for the paint peeling. One would assume that when dealing with a manufacturer issue you would get treated a little better and be more accommodating to the customer who spent alot of money on your products and services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.