Reviews
Joey is very knowledgeable and helpful.
Joey is very knowledgeable and helpful. So easy to work with, and he explained everything. I like the video of the inspection. North drove the shuttle to pick me up when the car was finished. He's really friendly and caring.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
OK man they took my order right on time wrote me up and
OK man they took my order right on time wrote me up and told me what was wrong with the car what I needed and call me. Let me know when it was ready so they picked me back up from home so that was pretty good and my service was gone good I recommend my friends and my family so I always keep coming back. Thank you, Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had to wait 20 mins with nobody checking in or asking
Had to wait 20 mins with nobody checking in or asking about my appointment. Then I was told there were repairs needed ASAP on my current never got an estimate from my service rep that she said she would send by end of day.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have been a client of Elmore Toyota for at least 15
I have been a client of Elmore Toyota for at least 15 years. They have now become Beach Cities Toyota and this is my first encounter with them. Shawn was the service advisor and he was good, He made sure I was dropped off and picked up after the service was done. He explained to me the items that were required for the 15K maintenance service. I checked the invoice, all the items that were stated on the job order were checked out. The car is in good condition. Thanks Shawn.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike Horner and the staff here are amazing.
Mike Horner and the staff here are amazing. Always great reliable work done in proper time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pedí me cambiaran una llanta lisa a la parte de atrás y
Pedí me cambiaran una llanta lisa a la parte de atrás y aun me la dejaron al frente
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I do not want my full name published.
I do not want my full name published. Do want to rate Beach Toyota service high, For publication outside Beach Toyota You may use Sally K, with initial of last name.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good service: friendly & professional.
Very good service: friendly & professional. We didn’t have any problems getting qualified and processing the paperwork.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The service was great and they got me out of there in a
The service was great and they got me out of there in a pretty quick time. I appreciate their efforts.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Rude lady on phone who didnt know what she was talking
- Rude lady on phone who didnt know what she was talking about. - waiting for approval for the second time for the paint peeling. One would assume that when dealing with a manufacturer issue you would get treated a little better and be more accommodating to the customer who spent alot of money on your products and services
- Customer service —
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
