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Gettel Stadium Toyota

(1,136 reviews)
Sales hours: 7:30am to 9:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 7:30am–9:00pm 6:00am–7:00pm
Tuesday 7:30am–9:00pm 6:00am–7:00pm
Wednesday 7:30am–9:00pm 6:00am–7:00pm
Thursday 7:30am–9:00pm 6:00am–7:00pm
Friday 7:30am–9:00pm 6:00am–7:00pm
Saturday 8:30pm–8:00pm 7:00am–4:00pm
Sunday 12:00pm–6:00pm 8:00am–3:00pm
New (813) 212-1515 (813) 212-1515
Used (888) 256-1194 (888) 256-1194
Service (888) 872-6048 (888) 872-6048

Reviews

(1,136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good service and great people.

Good service and great people. The waiting area is very nice and always clean with snacks and drinks available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 star review! We are thrilled to hear your experience with Gettel stadium Toyota was great!

Arrival for appt good customer service.

Arrival for appt good customer service. Tire rotation and had to buy two new tires with alignment took 3hrs. After service the maintenance notification was not reset. For the cost of service, I should have not had to reset the notification.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your feedback.

We had 4 wheel alignment and liter rotation service.

We had 4 wheel alignment and liter rotation service. Unfortunately, the car shakes and tire makes edge mark!! We have to take the cars back to check as it appears that services weren’t done properly. Additionally, we did have our appointment at 11:00A> The said services almost 3 hours !! This is such a disappointing services !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.

Excelente servicio,amabilidad y buen trato, un poco

Excelente servicio,amabilidad y buen trato, un poco caro,espero se cumpla todo lo que ofrecen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review!

My experience in dealing with Stadium Toyota was

My experience in dealing with Stadium Toyota was absolutely amazing. I was looking for a pre owned vehicle with low mileage and had my type of interest in vehicles in mind. I was placed in the perfect car for my requirements. It looks brand new being a used car and my customer service with Tony and Rob was 5 star. Tony was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. Rob makes the best deals happen. I walked out happily and appreciate the great customer service. Highly recommend Stadium Toyota used car department. Very professional and they made the looking for a new car very comfortable. Thank you so much again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Awesome! Thank you so much for taking the time to share your great experience working with our pre-owed department and for the 5-Star review!

I don’t feel that my issue with my engine was addressed

I don’t feel that my issue with my engine was addressed and no supervisor was available to speak with ne

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback ,my name is Efrain, I'm the service manager. Would you please give me a call at 813-872-0147 ext 392 or email me at eabreu@stadiumtoyota.com. I would like to speak to you directly. Thank you

I will never recommend it Toyota dealer to any friend or

I will never recommend it Toyota dealer to any friend or family . 👎 , I've had a bad experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I'm so sorry. We're normally known for our exceptional customer service, and we regret that we missed the mark.

Friendly staff and quick service .

Friendly staff and quick service . I am very satisfied with the service I got. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We are so glad to hear you are satisfied with the service you received at Gettel Stadium Toyota.

It was one more time a great experience.

It was one more time a great experience. The customer service and work done were 5 Stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow! We are so thrilled to hear about your great experience here at Gettel Stadium Toyota! Thanks for the 5-Star review!

I scheduled maintenance for an oil change, tire rotation

I scheduled maintenance for an oil change, tire rotation and balance weeks in advance and received 5+ confirmations from dealer. I confirmed the services the day prior (Friday 11/24) and when I showed up at 7:30am on Saturday 11/25, they put me in quick service where it took 3 hours for these services to be completed. This was over double the time it took at another Toyota dealership on a previous service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.