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Jaguar Peabody

(239 reviews)
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Peabody from DealerRater.

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Peabody Jaguar dealer is taking care customers really

Peabody Jaguar dealer is taking care customers really friendly and performance professionals my car always serviced there.

Peabody Jaguar dealer is taking care customers really

Peabody Jaguar dealer is taking care customers really friendly and performance professionals my car always serviced there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear that you can count on our team for professional and friendly service! Thanks for choosing Jaguar Peabody and for sharing your support online. We look forward to your next visit!

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I want say thank you to Sara for help me buy my new

I want say thank you to Sara for help me buy my new car,she was very clear show me all details wit honesty and respectful professionalism I highly recommend thank you again.

I want say thank you to Sara for help me buy my new

I want say thank you to Sara for help me buy my new car,she was very clear show me all details wit honesty and respectful professionalism I highly recommend thank you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alessandro, we're delighted to hear that Sara provided such clear and professional assistance in your car buying process. We appreciate your recommendation and hope you enjoy your new car! Best wishes from the Jaguar Peabody team.

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Communication and detail about my issue helped.

Communication and detail about my issue helped. The team from beginning to end was awesome

Communication and detail about my issue helped.

Communication and detail about my issue helped. The team from beginning to end was awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear from you! Thank you for choosing Jaguar Peabody and for sharing your experience. Have a wonderful day!

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I have been going to this dealership for eight years now

I have been going to this dealership for eight years now and have the best relationship with Chris Tsaparlis. He's always greeted me with enthusiasm and a friendly smile. Chris explains things well and takes care of the everything, including the little details. Unfortunately the dealership will no longer carry the Jaguar brand. I'll miss you Chris. Thanks for everything!

I have been going to this dealership for eight years now

I have been going to this dealership for eight years now and have the best relationship with Chris Tsaparlis. He's always greeted me with enthusiasm and a friendly smile. Chris explains things well and takes care of the everything, including the little details. Unfortunately the dealership will no longer carry the Jaguar brand. I'll miss you Chris. Thanks for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for being such a loyal customer over the years! It's wonderful to hear that Chris has taken such good care of you. While it’s bittersweet that we won't be carrying the Jaguar brand anymore, we hope to see you again at Jaguar Peabody. Wishing you all the best!

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Jen in the service department gets 5 starts, was super

Jen in the service department gets 5 starts, was super accommodating during my service. She was very knowledgeable and answered all my questions when asked. The valet Joe was very polite, friendly when I dropped my car and when I picked it up a week later. He went out of his way to meet me when I left with the key! They both made the experience go smoothly!

Jen in the service department gets 5 starts, was super

Jen in the service department gets 5 starts, was super accommodating during my service. She was very knowledgeable and answered all my questions when asked. The valet Joe was very polite, friendly when I dropped my car and when I picked it up a week later. He went out of his way to meet me when I left with the key! They both made the experience go smoothly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jen and Joe made your experience seamless! Thank you for sharing your feedback with us. We hope to welcome you back to Jaguar Peabody again in the future!

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Nick was excellent with keeping me informed with all

Nick was excellent with keeping me informed with all information needed. All information was explained as needed

Nick was excellent with keeping me informed with all

Nick was excellent with keeping me informed with all information needed. All information was explained as needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Michael, we are thrilled to hear Nick took such great care of you. Thank you for your confidence in Jaguar Peabody!

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Arrangements to make service date was easy checking in

Arrangements to make service date was easy checking in with Jennifer was very easy and she went over everything with us so good service

Arrangements to make service date was easy checking in

Arrangements to make service date was easy checking in with Jennifer was very easy and she went over everything with us so good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're very pleased to hear Jennifer made the service process seamless for you. Thank you for choosing Jaguar Peabody and for sharing your feedback! Safe travels!

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Very happy with the work done on my car No problems

Very happy with the work done on my car No problems everything done perfectly I love my car again

Very happy with the work done on my car No problems

Very happy with the work done on my car No problems everything done perfectly I love my car again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It means a lot that you are a happy customer! Thank you for choosing Jaguar Peabody and for sharing your experience. Drive safely until we see you again!

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Joe was very customer friendly and especially helpful

Joe was very customer friendly and especially helpful with my phone “blue tooth” problem Stan R

Joe was very customer friendly and especially helpful

Joe was very customer friendly and especially helpful with my phone “blue tooth” problem Stan R

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words for our Jaguar Peabody team. We are glad to hear that Joe provided excellent support.

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Always receive exceptional and reliable service.

Always receive exceptional and reliable service. Thank you to Nick and the team! Highly recommend this dealership.

Always receive exceptional and reliable service.

Always receive exceptional and reliable service. Thank you to Nick and the team! Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your kind review of Nick and the team. We appreciate your business and we hope to welcome you back to Jaguar Peabody next time!

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