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BMW/Mini of Coconut Creek

(470 reviews)
Sales hours: 11:00am to 4:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
New (866) 630-1775 (866) 630-1775
Used (855) 687-7701 (855) 687-7701
Service (866) 787-0945 (866) 787-0945

Reviews

(470 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW/Mini of Coconut Creek from DealerRater.

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Excellent salesman and dealership

Rico Ibarren was my salesman. He took great pains to find me the car I was looking for and negotiated to get me a very good price the dealership was first rate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New lease car

Bryan Rivera my BMW genius was awesome he took time explained all the features of my new car . He took care of all my concerns. Great customer service !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Killer customer service

Brought my car in and whatever they did wiped my phone from the car. They has a Genius some and help and she was wonderful. Thought me how to get the phone back on there and how to make quick calls from the steering wheel. Next time you have a question ask for Gerri. She made me feel great about my bmw

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

The team that assisted me made the experience a positive one. They were friendly professional and efficient in providing service and the transition from one person to the was seamless without an excessive wait period. The warmth extended from entrance to exit was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience at a dealership

Recently bought a 2 series from Vista Coconut Creek. The process was pretty simple and the dealers were not aggressive as other dealerships. One thing I liked was the “genius” William who helped me learn the car after. He was extremely patient and knowledgeable about the features

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The customer service you have always wanted

When it comes to buying a car, we all know how stressful it can be. Fortunately, this time around I was in great hands. Matthew and Bryan both gave me the best buying experience. I was so impressed with their professionalism and dedication that I let them have my car for a whole week to soup it up! I can now say I love my car and it looks amazing! I now receive endless compliments on a day to day basis. I will never let anymore else work on my car besides Bryan and Matt because they are the best out there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing! Exceptional!

Bryan Rivera is an outstanding asset to Vista and BMW. I appreciate his service so much. He constantly keeps me informed of the status of my vehicle. He is very responsive to text and calls. On two occasions, he has gone beyond the call of duty with personal items of value I accidentally left in the car. He went as far as helping me on his day off. As a small business owner, I know there are not a lot of employees willing to go outside of their job description. Bryan is not that kind of person. I know he will excel in his professional life and hope that Vista recognizes the value they have in Bryan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

genius available right away and extremely helpful

William was available immediately and was able to resolve all of my issues when previously, I had found it difficult to connect with a genius at another dealership and I was told that there was no solution for some of my issues . SK

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great to have a new car

Last year I purchased a 3 series from Vista by the best salesman KJ (Kevin Jones) and me and my wife wasn’t able to get the car that we wanted so he hook us with a 3 series and told us that n a year come back we can get any ride we want year later we make sure our payement on time there here go a year later last Saturday July 7 we drove out the lot with a brand new 2018 x4 M40I Thanks again KJ for keeping your promise

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing service

I’ve been a customer of this dealership for a long time. Never had any problem. Bryan is the best guy to deal with. Courteous and helpful, a true professional. He is always available. Even on his days off. Keeps me informed of the vehicle service process. He is the major reason I’m sending people to this dealership. My car was serviced very well and I’m beyond happy with the work and service provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.