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Volkswagen of South Miami

(769 reviews)
Sales hours: 8:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:30am–6:00pm
Tuesday 8:00am–9:00pm 7:30am–6:00pm
Wednesday 8:00am–9:00pm 7:30am–6:00pm
Thursday 8:00am–9:00pm 7:30am–6:00pm
Friday 8:00am–9:00pm 7:30am–6:00pm
Saturday 8:00am–8:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (305) 222-7006 (305) 222-7006
Used (855) 222-4755 (855) 222-4755
Service (305) 459-3373 (305) 459-3373

Reviews

(769 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of South Miami from DealerRater.

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Service was outstanding, Manny was kind intelligent and

Service was outstanding, Manny was kind intelligent and went above and beyond. Ignacio and sales get 0.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, all communication was provided efficiently

Great service, all communication was provided efficiently Manny was knowledgeable and took action immediately to serve my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courteous and friendly staff.

Courteous and friendly staff. Excellent communication with customer. Very responsive to customer needs. Very effective repair/maintenance service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Os the second time I do business at Volkswagen south

Os the second time I do business at Volkswagen south Miami and in both opportunities Mike has gone above and beyond with his service skills. 5 stars +1 for him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Horrible !

Horrible !!!! I made the appt to go back and I was told Danny the manager was going to be there , he wasn't . I had taken my car the weekend before , maint light came back on 3 days after I had taken the car . So basically the first time I took it they didn't fix the problem .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

My. Second lease there , can’t wait for it to be over . Not the first time this happens . Always have to take my car Back because the first time they don’t do the diagnostic right or they just don’t check my car . I complained to the new girl working there about my experience and her response was “Thats life “

Excelente attention y servicio!

Excelente attention y servicio!!! Me lleno las expectations y las explicaiones fueron claras y de mis interés

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They gave good service and very nice and helpful sales

They gave good service and very nice and helpful sales man was very helpful nice people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience Very intentional about making sure my

Great experience Very intentional about making sure my car needs was top priority. Thanks Very intentional about making sure my car needs was top priority. Thanks for a great customer service experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Marlen is an exceptional person who shows patience when

Marlen is an exceptional person who shows patience when answering questions, finding the best Vehicle that will Fit your needs. Her knowledge about each car is great giving buyers the best experience in the dreaded yet exciting time when purchasing a new car. She has made it over all the best experience I’ve ever had. She is an asset to your company and a should be used as model to how other sales people should be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great overall experience.

Great overall experience. Manny (Service Manager) and Gustavo (Technician) were very helpful in identifying a missing bolt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.