Eide Chrysler St. Cloud

I paid $13 000 for a used Ford 250. Within 500 miles the engine failed dramatically putting myself and my children in danger. It has been seen by several mechanics and it is a $10 000 repair. Eide did not return any calls, do not even want to try to help, and are not honest about the calls they receive. They say they check the vehicles but the tire pressure was unbalanced at 75 and 35, extremely dangerous. I have experience or old and vintage cars across two continents and I have never bought such a terrible vehicle or encountered such ridiculous customer service. Don't go there. My heart is broken along with my bank account.

Very poor management. They are nothing like McKay's was. Mother-in-law went to McKay's for all her service to her grand caravan since she bought it with no complaints. They treated her fairly, and didn't overcharge her for unnecessary work. Since Eide took over she had nothing but problems from them definitely a different management. She has recently had her van in for a new oil leak. They charged her $200 to diagnose the problem. Turned out to be a cracked filter housing from over tightening the filter. Mine you they did the last several changes, but would not take responsibility. No other shop looked at her van. They charged her over $1500 to fix their damage they caused. Then offered her a low ball trade in value to try to get a sale out of her. She is an 80 year old widow. They really took advantage of her. Very disappointed in this business. Do not even deserve a 1 star. Do not go to them.. .

Eide's Motto of "Timesaving, Hassle Free, Fair Price" is spot on! It's been a number of years since we purchased a new vehicle. After dealing with a couple of "local" dealerships, I found a 2025 Compass on Eide's website. I cold called Eide and was connected to Ethan Urbanowicz. He listened to my concerns and vehicle requirements. Ethan was extremely prompt in providing details on my desired Compass. We live 2 hours from St. Cloud and I had never processed a cars deal over the phone. Within a day, Ethan had all the details and an Out-the-door price to me. Eide had a great markdown price along with the Jeep Incentives and rebate. We arrived at Eide to find our new vehicle parked in front. Ethan, Tyler completed the sale in short order. BEST VEHICLE EXPERIENCE WE HAVE HAD IN OVER 20 YEARS!. Big shout out to Chris Carlson for a great team. Thanks again to Ethan for such a great experience! Scott Skalisky

I would not recommend buying a car from this place. We bought a used car from them and wife test drove it when it was dark and said she would take it. Went to pick up next day and it was being detailed when we got there. She drove it to work and after work parked it in garage and noticed a lot of hail damage on hood and roof. Nobody there informed us of any hail damage on vehicle. She reached out to them and they said they would take care of it. Said bring it in and they would look it over and set up a time to fix it. It has been two months and haven’t heard from them. Would not recommend buying anything from them. If you do make sure you look over everything real well because they will not inform you if there’s damage. Pissed off customer!

Working with Isaiah was one of the best experiences when purchasing my vehicle. Coming from someone with his social anxiety, I felt zero anxiety working with Isaiah as he was so welcoming & was open to answering all of the questions I had for him! I will be recommending him to all of my close loved ones and will come back to him for all future vehicle purchases. Thank you Isaiah!! Also thank you Barry for being so kind and welcoming too.

3 hours total and $70 extra to reset one (1) tire pressure sensor, no new parts. Total $200.00 for an oil change and sensor reset due to “time in the shop”. If you want fast quality service, this is not the place.

Service was prompt. I checked in right at the appointed time. Friendly greeting, and service was completed quickly.

Always friendly and respectful. Great at explaining what has been done to my vehicle, with fast service.

I WAS HAPPY WITH THE SPEED OF SERVICE. SERVICE WRITER ADAM WAS VERY. FRIENDLY ALSO. THANK YOU

Excellent service. Would recommend this location to everyone. Financial department is excellent. Enjoyed meeting the financial person.