Reviews
One of the worst car dealerships I’ve ever dealt with.
One of the worst car dealerships I’ve ever dealt with. Not only are they shady they also have no problem leaving a veteran with a disabled child without a vehicle and no answers for weeks. They sold a wheelchair van to a desperate mother that had nothing but problems since the purchase. They also sold her a “platinum” warranty for $3500 which only covered 12,000 miles. Then after the vehicle left this mother on the side of the road she had it towed to a local service station. She reached out to find out how to initiate a warranty claim and was told by Amber that in order to have repairs covered she would need to have it towed to them. Once the warranty claim was made she would get reimbursed. The dealership is a 180 mile tow from where this mother lives. The tow cost her $676. After having the vehicle for TEN days they still had no answers and no solution, they hadn’t even diagnosed it for her to obtain a rental vehicle. I spoke with the service manager Kurt who was unhelpful and didn’t have any empathy to the situation. After getting nowhere with Kurt I spoke with who I was told was the sales manager Adam. Neither of which called me back as they both stated they would with some answers. After a few days and no answer from Adam the mother called once again to find out the status on her vehicle, Adam proceeded to tell her “this is the first I’m hearing of it” but in fact I have him on audio recording so he’s a big fat liar. This dealership will go to any lengths to gain profit with no regard to the buyer whatsoever. They’ve got no regard for a disabled child who has a 600# power chair and leaving the mother with bo transportation to work or to be able to pick up her child. Living in rural Vermont with limited transportation options her only option to transport him costs a minimum of $100 PER TRIP. I would avoid this dealership at all costs. This chair of dealerships cares nothing about clients and only about lining their pockets. Absolutely disgusting and vile people.
One of the worst car dealerships I’ve ever dealt with.
One of the worst car dealerships I’ve ever dealt with. Not only are they shady they also have no problem leaving a veteran with a disabled child without a vehicle and no answers for weeks. They sold a wheelchair van to a desperate mother that had nothing but problems since the purchase. They also sold her a “platinum” warranty for $3500 which only covered 12,000 miles. Then after the vehicle left this mother on the side of the road she had it towed to a local service station. She reached out to find out how to initiate a warranty claim and was told by Amber that in order to have repairs covered she would need to have it towed to them. Once the warranty claim was made she would get reimbursed. The dealership is a 180 mile tow from where this mother lives. The tow cost her $676. After having the vehicle for TEN days they still had no answers and no solution, they hadn’t even diagnosed it for her to obtain a rental vehicle. I spoke with the service manager Kurt who was unhelpful and didn’t have any empathy to the situation. After getting nowhere with Kurt I spoke with who I was told was the sales manager Adam. Neither of which called me back as they both stated they would with some answers. After a few days and no answer from Adam the mother called once again to find out the status on her vehicle, Adam proceeded to tell her “this is the first I’m hearing of it” but in fact I have him on audio recording so he’s a big fat liar. This dealership will go to any lengths to gain profit with no regard to the buyer whatsoever. They’ve got no regard for a disabled child who has a 600# power chair and leaving the mother with bo transportation to work or to be able to pick up her child. Living in rural Vermont with limited transportation options her only option to transport him costs a minimum of $100 PER TRIP. I would avoid this dealership at all costs. This chair of dealerships cares nothing about clients and only about lining their pockets. Absolutely disgusting and vile people.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Not only am I on my second leased Equinox, but Kurt in
Not only am I on my second leased Equinox, but Kurt in service always takes care of all of my service needs. He keeps me informed while my vehicle is in the shop and explains what was done when I pick it up. And always with a smile!
Not only am I on my second leased Equinox, but Kurt in
Not only am I on my second leased Equinox, but Kurt in service always takes care of all of my service needs. He keeps me informed while my vehicle is in the shop and explains what was done when I pick it up. And always with a smile!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and kind words about Kurt and our team! We’re grateful for your trust in McGee Chevrolet of Middlebury and excited to serve you in the future.
Service was great, and the cars that were available to
Service was great, and the cars that were available to view were in good condition. Left with a great car and a great deal. Very satisfied!
Service was great, and the cars that were available to
Service was great, and the cars that were available to view were in good condition. Left with a great car and a great deal. Very satisfied!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It makes us smile to hear you left with a great deal on your new car! Thank you from all of us here at McGee Chevrolet of Middlebury! We wish you safe travels.
They help me out quite a bit by getting a good deal
They help me out quite a bit by getting a good deal together. Even customer support after the purchase was fantastic!
They help me out quite a bit by getting a good deal
They help me out quite a bit by getting a good deal together. Even customer support after the purchase was fantastic!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad our team got you a great deal and followed up with fantastic support! Thank you from all of us at McGee Chevrolet of Middlebury!
The team at McGee’s was great to work with.
The team at McGee’s was great to work with. No pressure, just good service. I Will definitely be recommending others who are in the market for a new vehicle.
The team at McGee’s was great to work with.
The team at McGee’s was great to work with. No pressure, just good service. I Will definitely be recommending others who are in the market for a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Casey, thank you for sharing your awesome feedback! We are thrilled to hear about your experience and appreciate your recommendations. See you next time here at McGee Chevrolet of Middlebury!
Ian is a great salesman and went above and beyond to
Ian is a great salesman and went above and beyond to ensure I got into a new and safe vehicle. Highly recommend this dealership and Ian!
Ian is a great salesman and went above and beyond to
Ian is a great salesman and went above and beyond to ensure I got into a new and safe vehicle. Highly recommend this dealership and Ian!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marcia, feedback like this means so much to us. We are so glad Ian was able to assist you at McGee Chevrolet of Middlebury. We hope to work with you again in the future! Enjoy your new vehicle.
Ian is a great salesman and went above and beyond to
Ian is a great salesman and went above and beyond to ensure I was put in a new, safe vehicle! Highly recommend!
Ian is a great salesman and went above and beyond to
Ian is a great salesman and went above and beyond to ensure I was put in a new, safe vehicle! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re so pleased that Ian and the team made your experience a success. We appreciate the recommendation and we hope to see you again at McGee Chevrolet of Middlebury.
Great customer service!
Great customer service! They go above and beyond to make your experience a good one!
Great customer service!
Great customer service! They go above and beyond to make your experience a good one!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sherry, it was our pleasure to assist you. Thank you from all of us here at McGee Chevrolet of Middlebury!
Adam was fabulous and easy to work with.
Adam was fabulous and easy to work with. We got amazing service, a great deal, and an excellent product. We love the truck and will use this dealership for our next vehicle purchase.
Adam was fabulous and easy to work with.
Adam was fabulous and easy to work with. We got amazing service, a great deal, and an excellent product. We love the truck and will use this dealership for our next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so happy to hear that Adam and our team made your experience at McGee Chevrolet of Middlebury smooth and enjoyable. Congratulations on your new truck! We look forward to assisting you again in the future. Safe travels!
Your sales person Ian, was very knowledgeable, friendly
Your sales person Ian, was very knowledgeable, friendly and very helpful in explaining everything about my new car.
Your sales person Ian, was very knowledgeable, friendly
Your sales person Ian, was very knowledgeable, friendly and very helpful in explaining everything about my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! We're thrilled Ian provided such a helpful and friendly experience. Thank you for choosing McGee Chevrolet of Middlebury!