Reviews
We purchased a used vehicle that had an inspection and
We purchased a used vehicle that had an inspection and within a day we had multiple issues. When we promptly reported the problems we were told that we would have to pay for everything because we had signed the"as is". But after looking at what we signed, we highlighted the things that should be covered even with our sign off. My husband was told no, they wouldn't cover anything. He called the complaint line and spent much of a work day going back and forth on four different things with the dealership. In the end we didn't have to pay but it was like pulling teeth and through it all, he dealt with some very rude staff. We have been loyal Ford purchasers for twenty plus years and this by far was the worst experience in purchasing a vehicle. Very disappointing.
We purchased a used vehicle that had an inspection and
We purchased a used vehicle that had an inspection and within a day we had multiple issues. When we promptly reported the problems we were told that we would have to pay for everything because we had signed the"as is". But after looking at what we signed, we highlighted the things that should be covered even with our sign off. My husband was told no, they wouldn't cover anything. He called the complaint line and spent much of a work day going back and forth on four different things with the dealership. In the end we didn't have to pay but it was like pulling teeth and through it all, he dealt with some very rude staff. We have been loyal Ford purchasers for twenty plus years and this by far was the worst experience in purchasing a vehicle. Very disappointing.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. I'm really sorry to hear about the troubles you faced with your recent purchase and the frustrating process that followed. We do our best to keep these situations from happening, and it's disappointing to learn we fell short. I am happy to hear that all was taken care of in the end. Thank you for sharing your feedback with us. Janell Lundgren - General Sales Manager - janelllundgren@lithia.com
I don't want to write fifteen words.
I don't want to write fifteen words. Service was quick and thorough. Thanks! My tires are still on after 1000 hrs
I don't want to write fifteen words.
I don't want to write fifteen words. Service was quick and thorough. Thanks! My tires are still on after 1000 hrs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear the tires are treating you well! Thanks for choosing Hudson Ford; see you next time!
I loved their selection of Gold Certified trucks to
I loved their selection of Gold Certified trucks to choose from! Cory was very helpful in sending us the information on the trucks we were interested in.
I loved their selection of Gold Certified trucks to
I loved their selection of Gold Certified trucks to choose from! Cory was very helpful in sending us the information on the trucks we were interested in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so glad Cory made your experience a great one! We hope you love your truck. Thank you from all of us at Hudson Ford!
I had an excellent experience purchasing my new Ford
I had an excellent experience purchasing my new Ford Bronco from Hudson Ford and couldn’t be happier with how everything went. From start to finish, the process was smooth, transparent, and genuinely enjoyable- no pressure, no games, just straightforward communication and professionalism. My salesman, Antonio Starr, was outstanding. Antonio was knowledgeable, patient, and truly listened to what I was looking for. He took the time to answer all of my questions, explain features clearly, and made sure I felt confident and excited about my purchase. It was clear he cared about making this a great experience, not just making a sale. If you’re in the market for a Ford—especially a Bronco—I highly recommend Hudson Ford and working with Antonio. This was one of the best car-buying experiences I’ve had, and I absolutely love my new Bronco!
I had an excellent experience purchasing my new Ford
I had an excellent experience purchasing my new Ford Bronco from Hudson Ford and couldn’t be happier with how everything went. From start to finish, the process was smooth, transparent, and genuinely enjoyable- no pressure, no games, just straightforward communication and professionalism. My salesman, Antonio Starr, was outstanding. Antonio was knowledgeable, patient, and truly listened to what I was looking for. He took the time to answer all of my questions, explain features clearly, and made sure I felt confident and excited about my purchase. It was clear he cared about making this a great experience, not just making a sale. If you’re in the market for a Ford—especially a Bronco—I highly recommend Hudson Ford and working with Antonio. This was one of the best car-buying experiences I’ve had, and I absolutely love my new Bronco!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ross, congratulations on the new Ford Bronco! We're delighted to hear about your excellent experience with our team, especially Antonio. Thank you for choosing Hudson Ford, and we wish you many happy miles ahead!
Antonio and the other guys were so helpful and friendly!
Antonio and the other guys were so helpful and friendly!! I went in clueless and I need up walking out with exactly what I wanted!
Antonio and the other guys were so helpful and friendly!
Antonio and the other guys were so helpful and friendly!! I went in clueless and I need up walking out with exactly what I wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new purchase! It's wonderful to hear that Antonio and the team guided you so effectively. Thanks for choosing Hudson Ford!
My experience was great with Hudson Ford!
My experience was great with Hudson Ford! This was my first time buying a vehicle and they truly made the process so easy and helped me understand every step of the way!
My experience was great with Hudson Ford!
My experience was great with Hudson Ford! This was my first time buying a vehicle and they truly made the process so easy and helped me understand every step of the way!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your first car! We’re honored to have been part of this milestone, and we wish you safe travels ahead. Welcome to the Hudson Ford family!
Great purchasing experience!
Great purchasing experience! Melissa took the time to show me different vehicles they had on the lot. Ended up getting the exact F150 I wanted.
Great purchasing experience!
Great purchasing experience! Melissa took the time to show me different vehicles they had on the lot. Ended up getting the exact F150 I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Ford F-150! We're delighted that Melissa provided such excellent assistance. Thank you for choosing Hudson Ford and for sharing your experience. Safe travels!
The staff was knowledgeable and very friendly.
The staff was knowledgeable and very friendly. Each department we dealt with treated us with respect and realized the value of time and kept the process moving.
The staff was knowledgeable and very friendly.
The staff was knowledgeable and very friendly. Each department we dealt with treated us with respect and realized the value of time and kept the process moving.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our team! We'll be sure to pass along your kind words. We hope to see you again in the future at Hudson Ford!
We came in knowing what we were looking for and the sales
We came in knowing what we were looking for and the sales department was very accomodating in helping us get in this vehicle.
We came in knowing what we were looking for and the sales
We came in knowing what we were looking for and the sales department was very accomodating in helping us get in this vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Hudson Ford and for sharing your positive experience with our sales team! If you need anything else, we're here to help! Safe travels!
Jason was great form the moment we pulled into the lot
Jason was great form the moment we pulled into the lot till the moment we left with our new purchase. We never had to wonder where things were in the process. This is one of the best customer service experiences we have had. Thank you!!
Jason was great form the moment we pulled into the lot
Jason was great form the moment we pulled into the lot till the moment we left with our new purchase. We never had to wonder where things were in the process. This is one of the best customer service experiences we have had. Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Sonja, thank you for choosing Hudson Ford and for sharing your experience with Jason! We hope you love your purchase, and we look forward to taking care of you next time. Take care!
