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Easterns Automotive Group of West Baltimore

(126 reviews)
Visit Easterns Automotive Group of West Baltimore
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm

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(866) 398-0684 (866) 398-0684

Inventory

See all 113 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2024.
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140000 used vehicles totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling VA and the company currently operates seven locations around DC Maryland and Virginia. Search our vast inventory of over 1000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1000 Mile Warranty.

Meet our employees

Reviews

(126 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of West Baltimore from DealerRater.

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She is amazing and very knowledgeable about the product.

She is amazing and very knowledgeable about the product. She is a pleasure and funny.

She is amazing and very knowledgeable about the product.

She is amazing and very knowledgeable about the product. She is a pleasure and funny.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

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The salesman Moe went over and beyond to help me.

The salesman Moe went over and beyond to help me. He's really a good dude. Highly recommend him

The salesman Moe went over and beyond to help me.

The salesman Moe went over and beyond to help me. He's really a good dude. Highly recommend him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

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Moe helped me out and did the xxxx thing definitely come

Moe helped me out and did the xxxx thing definitely come to easterns we left in a 2024 Toyota. He went to infinity and beyond

Moe helped me out and did the xxxx thing definitely come

Moe helped me out and did the xxxx thing definitely come to easterns we left in a 2024 Toyota. He went to infinity and beyond

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

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Excelente servicio y atención buen trato Erick uriel

Excelente servicio y atención buen trato Erick uriel Montalvo buen vendedor cumple con la información

Excelente servicio y atención buen trato Erick uriel

Excelente servicio y atención buen trato Erick uriel Montalvo buen vendedor cumple con la información

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

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I had an amazing experience.

I had an amazing experience. Mo was excellent. I got the vehicle at a great price. They were able to get me financing when everyone else said no or extremely high down payment.

I had an amazing experience.

I had an amazing experience. Mo was excellent. I got the vehicle at a great price. They were able to get me financing when everyone else said no or extremely high down payment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

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Things were a little tight in the beginning.

Things were a little tight in the beginning. However Autumn worked it out for me. And now I’m preparing to walk out of the dealership with my brand new 2023 first Electric Car 🙏🏾🙏🏾 Amen God U are Amazing 🙏🏾🙏🏾

Things were a little tight in the beginning.

Things were a little tight in the beginning. However Autumn worked it out for me. And now I’m preparing to walk out of the dealership with my brand new 2023 first Electric Car 🙏🏾🙏🏾 Amen God U are Amazing 🙏🏾🙏🏾

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

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It was really good experience because of the customer

It was really good experience because of the customer service from my car salesman Ron.

It was really good experience because of the customer

It was really good experience because of the customer service from my car salesman Ron.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

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Autumn was the sales person ever she helped me and wifey

Autumn was the sales person ever she helped me and wifey get a new car! We only put $1,800 down for two cars!!!!!! Like who does that🫶🏼

Autumn was the sales person ever she helped me and wifey

Autumn was the sales person ever she helped me and wifey get a new car! We only put $1,800 down for two cars!!!!!! Like who does that🫶🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

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MOE - was super awesome he helped us so much and went

MOE - was super awesome he helped us so much and went above and beyond, it was a little stressful but he made it happen come to eastern and ask for moe

MOE - was super awesome he helped us so much and went

MOE - was super awesome he helped us so much and went above and beyond, it was a little stressful but he made it happen come to eastern and ask for moe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

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Carlos did a wonderful job with helping find a car and he

Carlos did a wonderful job with helping find a car and he also did an excellent job with getting the job done.Would highly recommend Carlos at Eastern’s west Baltimore location.

Carlos did a wonderful job with helping find a car and he

Carlos did a wonderful job with helping find a car and he also did an excellent job with getting the job done.Would highly recommend Carlos at Eastern’s west Baltimore location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

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See all 126 reviews