Reviews
My purchase of the 2012 Touareg was an excellent...
My purchase of the 2012 Touareg was an excellent experience. My circumstances were rather unusual as I was on the other side of the earth when I wanted to buy the car and my initial contact with Lash was purely via email. I contacted 3 different VW dealers in the area and explained my situation and needs and Ms Walters from Lash was the only one who answered my email inquiry. Throughout the purchase process Ms Walters was very helpful, honest and she truly made the process hassle free. We agreed on everything from price, financing, extra options and delivery via email and when I returned to NY I was able to pick up my dream car the very next day. Excellent! The process at Lash when I picked up the car was also very smooth. Ms Walters had everything arranged and I could have been in and out in less than 30 minutes with my new car if it was not for the fact that all the staff at Lash were very friendly and I generally had a good time there. The Team at Lash, and in particular Ms Walters, made my purchase experience great & personal and I will definitely both recommend and use Lash again for any car purchase and maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was looking to possibly lease a 2012 Jetta and I happen...
I was looking to possibly lease a 2012 Jetta and I happen to stop by Lash Volswagen of White Plains, NY. As soon a walked through the front door, a wonderful sales consulant named: Matthew Silverstein assisted me. Matthew's fantastic personality and his excellent knowledge of all the VW inventory was the reason why I decided to take a test drive of the Jetta GTI and the Jetta SE. Matthew had the ability to understand my needs and was able to quickly narrow the Jetta cars that would work best for me. I would like to say that the reason why I ended up leasing a 2012 Jetta SE was due to the skill and expert product knowledge of my sales consultant named: MATTHEW SILVERSTEIN of LASH VOLKSWAGEN of White Plains! Anyone who is interested in leasing or buying a Volkswagen should only go Lash Volkswagen of White Plains where there is a Super Star Sales Consultant-Matthew Silverstein. Matthew great job and thank you for your excellent customer service. I feel part of the Lash Volkswagen Family with my new 2012 Jetta SE! In addition,I would like to thank EDGAR BEDOYA-Business Manager who did a great job in explaining the details of my lease agreement and working with me on completing the rest of my deal. Thank you for all your help EDGAR!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lester was wonderful. I am so happy with my new car. He...
Lester was wonderful. I am so happy with my new car. He took about 45 mintues to explain to me every single detail about my car. It was informative and helpful. I will be recommending all my friends to go see him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lester Li was an extremely conscientious and friendly...
Lester Li was an extremely conscientious and friendly salesman. He was very attentive to my family's needs, and his knowledge of the VW products was astounding. Overall, working with Lester was a true pleasure and enhanced the car leasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and helpful staff. Lester LI was quick to...
Friendly and helpful staff. Lester LI was quick to respond to my email queries and went out of his way to meet me on his day off. He was very straightforward and clear when discussing car availability, pricing, and purchasing possibilities. I would be happy to deal with him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went to the dealership looking for a new lease, my old...
I went to the dealership looking for a new lease, my old lease was over my miles and wanted to return it earlier. johnny walked me through the process of early termination of the lease and made the process of getting my new lease very easy. He went through each step and explained them all. Once the deal was done, frank came by and reviewed the whole contract and explained how to read the contract. all and all they made my stressful process of finding a new car very easy going.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I highly recommend Lash Dealership. This is my 8th...
I highly recommend Lash Dealership. This is my 8th Volkswagen. I just leased a 2012 Passat from Ted Arcidiacono at Lash Volkswagen. Every question I had was answered. Ted walked me through the process of returning my 2009 Jetta painlessly and got me the exact color and model I wanted on the new Passat. Ted was concerned with my having all the features that were important to me and made the deal happen. He devoted time to making sure that when I left the dealership I knew how to use all the new features that this 2012 Passat had to offer, including the phone. I love driving my new car. I also want to mention Reinaldo Cruz - He had helped me in the past with service for my 2009 Jetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After We got great price ($$$ less then dealers on Long...
After We got great price ($$$ less then dealers on Long Island) over the phone and exchanging 5 Emails , We came to Lash spend 15 minutes reviewing and signing documents and drove home. If you want a painless car buying experience Lash VW with Mr Li is the way to go . Thanks Lester !!!!! Roman & Luda from Long Island
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were very pleased with the manner in which we were...
We were very pleased with the manner in which we were treated. Our questions were answered quickly and promptly with no problems. We were never pressured and virtually every one of our expectations were met.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lester Li is the best car sales person I have ever worked...
Lester Li is the best car sales person I have ever worked with, very knowledgeable,professional and friendly. I will recommend him to my friends and clients. Thank you, Tatyana Tchernov By the Yard Interiors, 450 Scarsdale, NY 108583 914-428-2260
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
