Reviews
Brought my 2015 F150 in for inspection on a Friday
Brought my 2015 F150 in for inspection on a Friday afternoon. The wait was about an hour, but they warned me when I arrived. Excellent service, friendly and professional. Received a text explaining the inspection and price for service. Extremely happy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had routine maintenance done on one of my vehicles
I had routine maintenance done on one of my vehicles while I was in the area. The service was performed correctly and completed in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The staff at wrench and ride are excellent to work with.
The staff at wrench and ride are excellent to work with. They are very knowledgeable when it comes to the vehicles they sell and service, they will go out of their way to make sure you are satisfied and comfortable during the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wrench and ride has amazing staff that will take care of
Wrench and ride has amazing staff that will take care of all you vehicle needs. Tom will make you car buying experience a breeze and Chris back in service will make your car run like it just rolled off the sales floor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience!
Great experience! Tom was very helpful! Financing was great! Highly recommend this dealership! They answered all questions!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy from .
Great place to buy from ..Go see erin and mike for great deals was able to make a great deal on my 2019 ram big horn
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had the best experience at wrench and ride.
I had the best experience at wrench and ride. No pressure to buy when we first went to look. Everyone we met was professional and a pleasure to work with. I have never had an easier or more fast experience than with this dealership. The process could not have been better! Thomas was great showing me the car, explaining things and getting me through the process. Knowledgeable, friendly and efficient. Erin, the financial expert was also very quick, friendly and efficient. When I found out that wrench and ride was owned by Renn Kirby that gave me a great feeling and that feeling wasn't wrong. Purchased my first car at Renn Kirby in Frederick 30 years ago. Great people in both locations! Mike Circo was also friendly and helpful to us when we were just looking around the lot the other day. Great prices and a lot more inventory incoming! You can't go wrong.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I JUST BOUGHT A NEW CAR AT THE WRENCH AND RIDE IN CHARLES
I JUST BOUGHT A NEW CAR AT THE WRENCH AND RIDE IN CHARLES TOWN. THE BEST EXPERIENCE EVER. I HAVE NOT HAD THIS LEVEL OF CAR BUYING EXPERIENCE IN 30 YEARS. This is the best car buying experience I have had in 30 years. The sales people were knowledgeable and helpful. Everything completed in one day. No hassel of going to the DMV and my insurance company Erin and Tom did it all. Tom Tamm showed me the very vehicle I was looking for. I purchased it the same day. Tom contacted my insurance company and gave them my new car information and my insurance was transferred immediately to my new car. Erin completed all the paper work for me to get my tags, registration, and title transferred to my new car. She processed the loan papers quickly and efficiently. Everything accomplished all in a few hours and I drove off with my new car, tags transferred to my new car and my registration transferred to my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
100% recommended, they treat you like part of the family,
100% recommended, they treat you like part of the family, they guide you and help you correctly, Thank you Tom for your professionalism and knowledge, you are the man, Thank you all
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase