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Wrench and Ride

(9 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
(877) 260-2305 (877) 260-2305

Reviews

(9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wrench and Ride from DealerRater.

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Brought my 2015 F150 in for inspection on a Friday

Brought my 2015 F150 in for inspection on a Friday afternoon. The wait was about an hour, but they warned me when I arrived. Excellent service, friendly and professional. Received a text explaining the inspection and price for service. Extremely happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had routine maintenance done on one of my vehicles

I had routine maintenance done on one of my vehicles while I was in the area. The service was performed correctly and completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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The staff at wrench and ride are excellent to work with.

The staff at wrench and ride are excellent to work with. They are very knowledgeable when it comes to the vehicles they sell and service, they will go out of their way to make sure you are satisfied and comfortable during the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Wrench and ride has amazing staff that will take care of

Wrench and ride has amazing staff that will take care of all you vehicle needs. Tom will make you car buying experience a breeze and Chris back in service will make your car run like it just rolled off the sales floor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience!

Great experience! Tom was very helpful! Financing was great! Highly recommend this dealership! They answered all questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great place to buy from .

Great place to buy from ..Go see erin and mike for great deals was able to make a great deal on my 2019 ram big horn

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had the best experience at wrench and ride.

I had the best experience at wrench and ride. No pressure to buy when we first went to look. Everyone we met was professional and a pleasure to work with. I have never had an easier or more fast experience than with this dealership. The process could not have been better! Thomas was great showing me the car, explaining things and getting me through the process. Knowledgeable, friendly and efficient. Erin, the financial expert was also very quick, friendly and efficient. When I found out that wrench and ride was owned by Renn Kirby that gave me a great feeling and that feeling wasn't wrong. Purchased my first car at Renn Kirby in Frederick 30 years ago. Great people in both locations! Mike Circo was also friendly and helpful to us when we were just looking around the lot the other day. Great prices and a lot more inventory incoming! You can't go wrong.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I JUST BOUGHT A NEW CAR AT THE WRENCH AND RIDE IN CHARLES

I JUST BOUGHT A NEW CAR AT THE WRENCH AND RIDE IN CHARLES TOWN. THE BEST EXPERIENCE EVER. I HAVE NOT HAD THIS LEVEL OF CAR BUYING EXPERIENCE IN 30 YEARS. This is the best car buying experience I have had in 30 years. The sales people were knowledgeable and helpful. Everything completed in one day. No hassel of going to the DMV and my insurance company Erin and Tom did it all. Tom Tamm showed me the very vehicle I was looking for. I purchased it the same day. Tom contacted my insurance company and gave them my new car information and my insurance was transferred immediately to my new car. Erin completed all the paper work for me to get my tags, registration, and title transferred to my new car. She processed the loan papers quickly and efficiently. Everything accomplished all in a few hours and I drove off with my new car, tags transferred to my new car and my registration transferred to my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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100% recommended, they treat you like part of the family,

100% recommended, they treat you like part of the family, they guide you and help you correctly, Thank you Tom for your professionalism and knowledge, you are the man, Thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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