Reviews
Excellent and professional, the proceess was highly
Excellent and professional, the proceess was highly efficient and seamless. Will defunct recommend to others
Excellent and professional, the proceess was highly
Excellent and professional, the proceess was highly efficient and seamless. Will defunct recommend to others
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Dealer is very good but the Advisor no good his name
The Dealer is very good but the Advisor no good his name ALI SHEKEB he cheats
The Dealer is very good but the Advisor no good his name
The Dealer is very good but the Advisor no good his name ALI SHEKEB he cheats
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I sincerely apologize we did not provide the level of customer service we strive to provide for our guests. Unfortunately, I am unable to find you in our system. Please reach out to me or our Service Manager, Roberto Nunez, so we can learn more about your experience and what we can possibly do to resolve this concern. Allen Bendix, Service and Parts Director Newport Lexus | 949-477-7053 | abendix@group1auto.com
I bought my 2013 ES300H new at Newport.
I bought my 2013 ES300H new at Newport. I’ve serviced it every 5000 miles. I wouldn’t consider taking it anywhere else.
I bought my 2013 ES300H new at Newport.
I bought my 2013 ES300H new at Newport. I’ve serviced it every 5000 miles. I wouldn’t consider taking it anywhere else.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jonathan Bishop did a great job.
Jonathan Bishop did a great job. He was on top and kept me informed for my repair's
Jonathan Bishop did a great job.
Jonathan Bishop did a great job. He was on top and kept me informed for my repair's
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Jonathan to be so supportive during your experience here at Newport Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.
Big shout out and thank you to Newport Lexus for my brand
Big shout out and thank you to Newport Lexus for my brand new car making my dreams come true. It was an excellent experience from start to finish, especially dealing with our associates, Zaheed and his team! We definitely will recommend all our friends and family and be back when Ready for the next one.
Big shout out and thank you to Newport Lexus for my brand
Big shout out and thank you to Newport Lexus for my brand new car making my dreams come true. It was an excellent experience from start to finish, especially dealing with our associates, Zaheed and his team! We definitely will recommend all our friends and family and be back when Ready for the next one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
As always the service was excellent the staff was
As always the service was excellent the staff was friendly and extremely knowledgeable. Zaheed made this purchasing experience wonderfull
As always the service was excellent the staff was
As always the service was excellent the staff was friendly and extremely knowledgeable. Zaheed made this purchasing experience wonderfull
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always provide great diagnostics and a very professional
Always provide great diagnostics and a very professional service consultant staff. Work authorized is always done correctly.
Always provide great diagnostics and a very professional
Always provide great diagnostics and a very professional service consultant staff. Work authorized is always done correctly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Chriscalano, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Newport Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My first experience at this service department was great.
My first experience at this service department was great. Joey was very thorough and friendly answering all my questions. For all those I encountered and worked on my care thank you for your excellent and timely service!! Diana Zirschky
My first experience at this service department was great.
My first experience at this service department was great. Joey was very thorough and friendly answering all my questions. For all those I encountered and worked on my care thank you for your excellent and timely service!! Diana Zirschky
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dianaz, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
I had a great experience at your dealership, an excellent
I had a great experience at your dealership, an excellent customer service with friendly attitude and deep knowledge , patience and very understanding and listening… I definitely recommend your dealership to the people I know… Best Regards Simin Bakian
I had a great experience at your dealership, an excellent
I had a great experience at your dealership, an excellent customer service with friendly attitude and deep knowledge , patience and very understanding and listening… I definitely recommend your dealership to the people I know… Best Regards Simin Bakian
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had a great experience at Newport Lexus.
I had a great experience at Newport Lexus. Everyone was extremely professional and ready to help find the right car for me.
I had a great experience at Newport Lexus.
I had a great experience at Newport Lexus. Everyone was extremely professional and ready to help find the right car for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!