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2016 state dealer award
View 12 awards
2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,586 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Newport Lexus from DealerRater.

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Friendly on time service within budget.

Friendly on time service within budget. Sean did an excellent job keeping me informed. I will keep coming back!

Friendly on time service within budget.

Friendly on time service within budget. Sean did an excellent job keeping me informed. I will keep coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Extremely well organized and attractive facility.

Extremely well organized and attractive facility. Everyone I have met seems to care about doing a good job in caring for my automobile.

Extremely well organized and attractive facility.

Extremely well organized and attractive facility. Everyone I have met seems to care about doing a good job in caring for my automobile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My advisor Natalie Payne was professional and patient

My advisor Natalie Payne was professional and patient walking me through the process and advising me to get the service I needed for today.

My advisor Natalie Payne was professional and patient

My advisor Natalie Payne was professional and patient walking me through the process and advising me to get the service I needed for today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Special "Thank You" to Nessar and Roger!

Special "Thank You" to Nessar and Roger!! For anyone looking to buy a new or used car, go to Newport Lexus! Agents are welcoming, courteous and make every effort to exceed professional customer satisfaction goals. We are so very pleased with our Lexus ES 350 purchase. Oliver & Rosemary

Special "Thank You" to Nessar and Roger!

Special "Thank You" to Nessar and Roger!! For anyone looking to buy a new or used car, go to Newport Lexus! Agents are welcoming, courteous and make every effort to exceed professional customer satisfaction goals. We are so very pleased with our Lexus ES 350 purchase. Oliver & Rosemary

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Cary Thomas is as good as it gets.

Cary Thomas is as good as it gets. Extraordinary service , attention to detail and follow up is the best. Third lease and I keep coming back.

Cary Thomas is as good as it gets.

Cary Thomas is as good as it gets. Extraordinary service , attention to detail and follow up is the best. Third lease and I keep coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is for service with Natalie.

This is for service with Natalie. She’s helpful, friendly, knowledgeable and doesn’t use aggressive and misleading up sell tactic like some other service consultants.

This is for service with Natalie.

This is for service with Natalie. She’s helpful, friendly, knowledgeable and doesn’t use aggressive and misleading up sell tactic like some other service consultants.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Close to where I live, right down the street, about

Close to where I live, right down the street, about fifteen minutes away, no freeway.

Close to where I live, right down the street, about

Close to where I live, right down the street, about fifteen minutes away, no freeway.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I’ve been coming back to Newport Lexus throughout the

I’ve been coming back to Newport Lexus throughout the past 5 years for every maintenance & each time is always a pleasure. Every service advisor has always been professional & efficient. For this recent service, Dennis was my service advisor & was very helpful, thorough & knowledgeable as my car needed more maintenance this time around. Would keep coming back each time!

I’ve been coming back to Newport Lexus throughout the

I’ve been coming back to Newport Lexus throughout the past 5 years for every maintenance & each time is always a pleasure. Every service advisor has always been professional & efficient. For this recent service, Dennis was my service advisor & was very helpful, thorough & knowledgeable as my car needed more maintenance this time around. Would keep coming back each time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Christine, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

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Friendly, knowledgeable and professional staff.

Friendly, knowledgeable and professional staff. Not pushy (very important). Able to locate and deliver the vehicle I went in to look for.

Friendly, knowledgeable and professional staff.

Friendly, knowledgeable and professional staff. Not pushy (very important). Able to locate and deliver the vehicle I went in to look for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

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Nice dealership and prompt service, Sean took care of my

Nice dealership and prompt service, Sean took care of my cars service requirement, excellent results

Nice dealership and prompt service, Sean took care of my

Nice dealership and prompt service, Sean took care of my cars service requirement, excellent results

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Newport Lexus

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