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2016 state dealer award
View 12 awards
2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,637 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Newport Lexus from DealerRater.

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I have been using Lexus services for about 12 years now.

I have been using Lexus services for about 12 years now. Today was the best service I received during that entire time. Going to be my first choice for service from now on.

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I've brought my 2025 TX250 to Newport Lexus for all my

I've brought my 2025 TX250 to Newport Lexus for all my service and warranty needs even though I purchased the car from elsewhere reasons beyond my control. Kevn Nessl in the service department has been amazing since my first visit and I've requested him each and every time I have an appointment which is coming up to 5 visits for various reasons and everytime he has been easy to work with and got everything done as stated. The facility itself is clean and nicely maintained befitting the luxury car as opposed to other luxury car dealerships where it feels like you don't own luxury car. I cannot say good enough things about Kevin Nessl and Newport Lexus.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service team is great.

The service team is great. Our service advisor Joey Wilcek is exceptional, Quickly and accurately provides estimates of service required, time and cost. Then he follows through to ensure work is completed as promised.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone I met at the dealership was extremely

Everyone I met at the dealership was extremely professional, especially Gary. I have had a very busy week and not set up the car yet however I’m looking forward to it. I have been driving it and it is terrific.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Newport Lexus never disappoints!

Newport Lexus never disappoints! All personnel are informed, efficient and considerate. This is the only dealership in Orange County where I choose to buy or service a Lexus vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Service beautiful showroom very clean facility

Great Service beautiful showroom very clean facility salesmen were very helpful and knowledgeable answered all our questions and did rush us or pressure us to make a deal.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Thank you again, and have a fantastic day!

Excellent selection of vehicles and exceptional customer

Excellent selection of vehicles and exceptional customer service. The team took the time to ensure I found exactly the car I wanted and made sure I felt completely comfortable with all its features before driving away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jennifer, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

The dealership is immaculate.

The dealership is immaculate. Our salesman Ted was very friendly and knowledgeable. He made us fell very comfortable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

Very nice dealership.

Very nice dealership. Price matched my proposed services. Very courteous. Professional staff. Dewey was great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

I bring all my Lexus’s to Newport Lexus for sales and

I bring all my Lexus’s to Newport Lexus for sales and service. The staff are very friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.