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Lexus of Wilmington

(1,572 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–5:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 340-4314 (888) 340-4314
Used (855) 951-3039 (855) 951-3039
Service (877) 401-6311 (877) 401-6311

Reviews

(1,572 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wilmington from DealerRater.

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I had an excellent experience purchasing my Lexus from

I had an excellent experience purchasing my Lexus from this dealership. The entire process was smooth, transparent, and stress-free. A special thank you to Louise for his professionalism, knowledge, and genuine care in helping me find the perfect car. Highly recommend this dealership and Louise for anyone looking for a top-notch car-buying experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

From the moment I walked in the morning was an absolute

From the moment I walked in the morning was an absolute pleasure. He was very knowledgeable and very helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I had purchased my car from Lexus of Wilmington, and I

I had purchased my car from Lexus of Wilmington, and I have to say my experience with Troy was outstanding. From start to finish, he was professional, friendly, and genuinely cared about helping me find the right vehicle. Troy took the time to answer all my questions, explained every detail clearly, and made the entire process smooth and stress-free. What really stood out was his honesty, patience and his outgoing personality. I never felt pressured or rushed at any point. The customer service was top-notch, and I left feeling confident and happy with my purchase. If you’re looking for someone who goes above and beyond, I highly recommend asking for Troy at Lexus of Wilmington. I’ll definitely be coming back for my next vehicle! Thanks again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Troy is awesome see him if you stop in the dealership he

Troy is awesome see him if you stop in the dealership he will take care of you I promise

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Troy will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Josh was very knowledgeable and picked us up at the

Josh was very knowledgeable and picked us up at the airport when we came in to purchase our Lexus. He made a great experience for us.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

Joshua and his team at Lexus of Wilmington have been

Joshua and his team at Lexus of Wilmington have been great. I would 10/10 recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Marty was the 1st person I saw when I walk in the doors

Marty was the 1st person I saw when I walk in the doors and he greeted me with a big smile and a warm welcome from start to end he was very helpful and very professional

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Chris was very helpful and he didn't give up until he

Chris was very helpful and he didn't give up until he found my car I really wanted. I was definitely being complicated and nervous at the same time. I thank you Chris for your services. I went from feeling discouraged to feeling encouraged. You and your team did a phenomenal job. Thank you from my family to you guys family. Blessings and prosperity. I drive my new car with nothing but smiles on my face. My kids were extremely excited and happy for me when I came home to show them before heading to bed. And they couldn't wait to watch the TV in the back the next morning heading to school. My 15 year old doesn't even fight for the front seat like she used too do with my last cars in the past. Thank you again. 🤗😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

It was a great experience working with Lexus of

It was a great experience working with Lexus of Wilmington and especially great working with Justin Wands

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great job Daniel, very nice and efficient and Darren was

Great job Daniel, very nice and efficient and Darren was a big help with financing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.