Reviews
Courteous, Friendly, timely and helpful.
Courteous, Friendly, timely and helpful. Addressed needs. Great customer service from all team members including the porter.
Courteous, Friendly, timely and helpful.
Courteous, Friendly, timely and helpful. Addressed needs. Great customer service from all team members including the porter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you experienced courteous and friendly service from our team at Gerald Kia of Matteson. It's great to know that our staff, including the porter, was able to assist you in a timely manner. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, The Team at Gerald Kia of Matteson
Pewter was very helpful with my service needs.
Pewter was very helpful with my service needs. He communicated well, my car was serviced on time.
Pewter was very helpful with my service needs.
Pewter was very helpful with my service needs. He communicated well, my car was serviced on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear that Pewter was able to assist you effectively with your service needs and that your car was serviced on time. Your satisfaction is important to us at Gerald Kia of Matteson. We look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson
Great service and team greetings.
Great service and team greetings. The waiting area is great. I looked at a new wax car while working
Great service and team greetings.
Great service and team greetings. The waiting area is great. I looked at a new wax car while working
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team at Gerald Kia of Matteson. It's fantastic that you enjoyed our waiting area and had the chance to check out a new vehicle. We hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson
I ALWAYS have a pleasant experience with Shelley and
I ALWAYS have a pleasant experience with Shelley and Robert - professional, detailed, and always helpful
I ALWAYS have a pleasant experience with Shelley and
I ALWAYS have a pleasant experience with Shelley and Robert - professional, detailed, and always helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We at Gerald Kia of Matteson are thrilled to hear that you consistently have a pleasant experience with Shelley and Robert. We take pride in our team's professionalism and dedication to providing detailed and helpful service. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson
My sales guy, Shaun was excellent.
My sales guy, Shaun was excellent. Professional. Quick and painless. Shaun also hooked our phone to the car. Thank you
My sales guy, Shaun was excellent.
My sales guy, Shaun was excellent. Professional. Quick and painless. Shaun also hooked our phone to the car. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that Shaun provided you with excellent service at Gerald Kia of Matteson. We're always here to make your experience quick and painless. Thank you for choosing us, and we hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson
The dealership provides exceptional customer service &
The dealership provides exceptional customer service & everyone was very helpful & I definitely will be back.
The dealership provides exceptional customer service &
The dealership provides exceptional customer service & everyone was very helpful & I definitely will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Svonne, for your kind words! We're thrilled to hear that you received exceptional customer service at Gerald Kia of Matteson. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, The Team at Gerald Kia of Matteson
Friendly and willing to help you find the perfect
Friendly and willing to help you find the perfect vehicle.great customer service. Didn’t apply any pressure to buy a vehicle.
Friendly and willing to help you find the perfect
Friendly and willing to help you find the perfect vehicle.great customer service. Didn’t apply any pressure to buy a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you found our team at Gerald Kia of Matteson to be friendly and helpful in your search for the perfect vehicle. It’s great to know that you appreciated our customer service and the no-pressure atmosphere. We hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson
People were great and willing to work with you.
People were great and willing to work with you. They were very professional and honest!
People were great and willing to work with you.
People were great and willing to work with you. They were very professional and honest!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Gerald Kia of Matteson. We pride ourselves on providing professional and honest service, and it’s great to know that it made an impact on you. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson
Shelly gave Wrong information Wrong price for part The
Shelly gave Wrong information Wrong price for part The End The End The Service was Horrible
Shelly gave Wrong information Wrong price for part The
Shelly gave Wrong information Wrong price for part The End The End The Service was Horrible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Ms. Paramore. We appreciate you chatting with us about your service visit, and look forward to seeing you back in the shop this Friday to improve your experience. If there is anything else we can assist you with, please reach out to us directly. Sincerely, The Team at Gerald Kia of Matteson
My experience dealing with staff at Kia Matteson is like
My experience dealing with staff at Kia Matteson is like life in general. It workout!
My experience dealing with staff at Kia Matteson is like
My experience dealing with staff at Kia Matteson is like life in general. It workout!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience! It’s great to hear that your time with the staff at Gerald Kia of Matteson was positive and productive. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson