Matt Bowers Infiniti Metairie

Everything was very much up to par, except a couple things: -the rear hatch of my QX50 still does not lock. I told them about it; they assured me there was no problem, but it still does not lock. -when I picked the car up the gas gauge was on empty (no miles til you run out!) They test drove it and could have warned me about that. Tim and Ryan were great!

Thought it was time for a brake job. It was not time for any maintenance. Yet they checked everything out. I’ve only had one bad experience and I’ve had 2 Infiniti since 2001. I’m thinking about trading in and buying another one. I usually keep my cars for 10 years

As always, the service department staff was amazing! This is why we return to Infiniti. Javier is wonderful... professional and personable. Tina and David are so accommodating. Thank you for hiring such responsible employees!

Dealership personnel very friendly, always on time, and the building is professional looking and clean. I would recommend this dealership to anyone interested in learning more.

Tim Milan is outstanding. It's one think to purchase a vehicle but totally another experience because of the service you receive from the Service Department. I'm staying because of Tim Milan. He is driven by customer satisfaction and goes above and beyond. I keep coming back because of people you hire like Tim. He's the best and I appreciate the attention, courtesy and amazing service he delivers each and every time. Thank you, Tim!

Victoria Revels was an outstanding Sales Person. She was very knowledgeable of the Infiniti models, but was also patient and so kind toward me and my husband. Victoria is a true professional who went above and beyond to make me happy leasing a car during the Covid Crisis. Troy was also very kind and caring. He assisted in closing the deal and was very open and understanding during a difficult covid time.

Excellent service as always. I've worked with Ryan Webre in service over the years, and he and his team always do an excellent job.

The staff at Ray Brandt Infinity were friendly, courteous, knowledgeable, and above all, professional in all aspects of their service to me, and more importantly, my wife.They made us feel at home through the entire process Thanks, Ray Brandy Infinity.

Excellent service!! David Jones and all the staff are so welcoming and helpful. They always take care of me. Fast and convenient service. I would highly recommend!!

David Jones always provides accurate diagnosis and excellent service. I trust his judgement. I also look forward to seeing Tina when she brings my car out to me.