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Smith CDJR of Weiser

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (65 reviews)
New (208) 549-5691 (208) 549-5691
Used (208) 549-5681 (208) 549-5681
Service (888) 612-8994 (888) 612-8994

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (65 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smith CDJR of Weiser from DealerRater.

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David and Stephanie, Thank you so much again for your

David and Stephanie, Thank you so much again for your help with the purchase of the 2025 Jeep Cherokee L. You took the time, made recommendations, while I tried to figure out what I wanted to do. Your friendly and caring attitude plus product knowledge made the process easy. This was my 5th auto purchase! I would certainly give these 2 a 5 star review. Tracy

David and Stephanie, Thank you so much again for your

David and Stephanie, Thank you so much again for your help with the purchase of the 2025 Jeep Cherokee L. You took the time, made recommendations, while I tried to figure out what I wanted to do. Your friendly and caring attitude plus product knowledge made the process easy. This was my 5th auto purchase! I would certainly give these 2 a 5 star review. Tracy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I have bought my last 5 cars from the Ford location.

I have bought my last 5 cars from the Ford location. Always seemless great people.

I have bought my last 5 cars from the Ford location.

I have bought my last 5 cars from the Ford location. Always seemless great people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Hometown Motors team with your loyal business! We're grateful for your continued support and look forward to working with you again next time!

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Everyone that I came in contact with was very helpful.

Everyone that I came in contact with was very helpful. My salesman Eric was professional and a pleasure to do business with! They treated me like a friend. This was a relaxed and no pressure truck purchase! I would recommend them to anyone.

Everyone that I came in contact with was very helpful.

Everyone that I came in contact with was very helpful. My salesman Eric was professional and a pleasure to do business with! They treated me like a friend. This was a relaxed and no pressure truck purchase! I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback about your recent visit here at Hometown Motors! We're happy to hear Eric & the team provided you with a pleasant experience and we hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new truck!

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Best service at Weiser Idaho Home Town Motors , quick,

Best service at Weiser Idaho Home Town Motors , quick, Accurate, honest. Thank you so much

Best service at Weiser Idaho Home Town Motors , quick,

Best service at Weiser Idaho Home Town Motors , quick, Accurate, honest. Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our privilege to serve you, Shawna! Your business is much appreciated by all of us here at Hometown Motors and we hope you'll keep us in mind for any future automotive needs!

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Service was quick and efficient,Jason was professional

Service was quick and efficient,Jason was professional and service was competed on time as promised! Very good service department!!!

Service was quick and efficient,Jason was professional

Service was quick and efficient,Jason was professional and service was competed on time as promised! Very good service department!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for giving us the opportunity to serve you! Jason & the team appreciate your kind feedback and hope to see you again next time here at Hometown Motors!

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Very dishonest dealership= during test drive, my wife(im

Very dishonest dealership= during test drive, my wife(im out of commission after a surgery) informs the salesman the right blinker is faster than the left.She states that is typically a bulb, he says no that is real common. She ended up changing the bulb. after 40miles the check eng light comes on, had it checked by a mechanic he says 2k for a catalectic converter. Inform the manager about the check eng light, oil hadnt been changed(purchased 1yr oil change) washer fluid empty, trash in the doors, plastic is sticky. He says we want to make things right, They swap our vehicle out, the rental is filthy, dog hair all over the place, they have ours for 5 days and return it with the same issues. Not sure why they wasted the time to take it but responded they would be happy to take it on trade on a new vehicle that way we could get a full warranty. Worst response I have been given. I did inform him I would never purchase any vehicle from them again and should have learned my lesson when I asked for a quote on a new F350 4mo prior and they sent me links for Dodge trucks. Dealers like this make Ford look terrible. Im sure they hometown motors will send me a response that I purchased a vehicle in an as is condition, covering up resetting the check engine light and not changing the oil or topping off fluids after two visits.

Very dishonest dealership= during test drive, my wife(im

Very dishonest dealership= during test drive, my wife(im out of commission after a surgery) informs the salesman the right blinker is faster than the left.She states that is typically a bulb, he says no that is real common. She ended up changing the bulb. after 40miles the check eng light comes on, had it checked by a mechanic he says 2k for a catalectic converter. Inform the manager about the check eng light, oil hadnt been changed(purchased 1yr oil change) washer fluid empty, trash in the doors, plastic is sticky. He says we want to make things right, They swap our vehicle out, the rental is filthy, dog hair all over the place, they have ours for 5 days and return it with the same issues. Not sure why they wasted the time to take it but responded they would be happy to take it on trade on a new vehicle that way we could get a full warranty. Worst response I have been given. I did inform him I would never purchase any vehicle from them again and should have learned my lesson when I asked for a quote on a new F350 4mo prior and they sent me links for Dodge trucks. Dealers like this make Ford look terrible. Im sure they hometown motors will send me a response that I purchased a vehicle in an as is condition, covering up resetting the check engine light and not changing the oil or topping off fluids after two visits.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hi Trent, thank you for taking the time to share your issues. I'm sorry to learn that our team did not provide you with a better experience. We did our best to address the issues but sounds like we missed the mark. We will use this as a training tool for our team to help improve our processes and customer service. We hope that someday you will give us another chance. If you have any questions please feel free to call Thank you, Brandon - General Manager - (208) 549-3310

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Great experience up in Weiser, Idaho.

Great experience up in Weiser, Idaho. The entire team did a great job made me feel very valued. Ended up getting a great deal on a very nice hard to find new truck. Brandon Johnson is an incredible General Manager and worked a whale of a deal for me..

Great experience up in Weiser, Idaho.

Great experience up in Weiser, Idaho. The entire team did a great job made me feel very valued. Ended up getting a great deal on a very nice hard to find new truck. Brandon Johnson is an incredible General Manager and worked a whale of a deal for me..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us with this five-star review! We appreciate the kind words and are happy that Brandon and the crew could help you out. We hope to see you here at Hometown Motors for all of your future automotive needs.

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Service was done promptly and it was cheaper than

Service was done promptly and it was cheaper than expected. I would highly recommend this outstanding dealship for any serviceneeds!

Service was done promptly and it was cheaper than

Service was done promptly and it was cheaper than expected. I would highly recommend this outstanding dealship for any serviceneeds!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate you trusting the Hometown Motors team with your vehicle's service needs and hope to see you again in the future. Take care!

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They did a great job getting me in to the car that I...

They did a great job getting me in to the car that I wanted thank you

They did a great job getting me in to the car that I...

They did a great job getting me in to the car that I wanted thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your support, Sandy! -Hometown Motors

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Great experience! I didn't feel pressured, but they were...

Great experience! I didn't feel pressured, but they were very helpful and professional. I like my car and was really happy w the financing I got. Would definitely shop there again.

Great experience! I didn't feel pressured, but they were...

Great experience! I didn't feel pressured, but they were very helpful and professional. I like my car and was really happy w the financing I got. Would definitely shop there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Trish, We're so happy to hear the Hometown Motors team gave you five-star care! Thank you for taking the time to leave us your review!

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