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Starling GMC of Titusville

(414 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (877) 381-0245 (877) 381-0245
Used (888) 524-1024 (888) 524-1024
Service (877) 875-7254 (877) 875-7254

Reviews

(414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Starling GMC of Titusville from DealerRater.

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Service team professional and courteous Location is clean

Service team professional and courteous Location is clean and everyone was very nice Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Holly Gibson

Great experience in purchasing a new truck.

Great experience in purchasing a new truck. Teeko was awesome, experienced and professional. Would recommend. A+ experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Starling GMC! Eric Lugo

Professional and informative.

Professional and informative. Very helpful and answered all my questions. I will go back for next service and recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Holly Gibson

Appreciate service time was minimized.

Appreciate service time was minimized. Jason kept me updated as to process several times. Jason has always been a true champion when service was needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Holly Gibson

Everyone was extremely helpful but Phil went above and

Everyone was extremely helpful but Phil went above and beyond to meet all of our expectations. To this day with any questions we have he is always helpful and available to assist us! Thank you everyone at Starling GMC family for selling us our dream vehicle but mostly thank you Phil!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Lugo

My appointment was at 9 and my vehicle wasn't taken until

My appointment was at 9 and my vehicle wasn't taken until 40 minutes later. I was there for almost 2 hours. I love the people but appointments need to be closer to the time as possible. Y'all are great though

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Donna, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Starling GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Holly Gibson

Leon gave me a ride home.

Leon gave me a ride home... and my care was don't quicker than I expected... however the one request I made was that when topping off my fluids that the windshield wiper fluid not be included... Emily said she would make the worker know, but the windshield fluid was topped off and when I need to use it the fluid didn't work well anymore

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Starling GMC! Holly Gibson

Tries very hard to solve any problems I have with my car.

Tries very hard to solve any problems I have with my car. Does a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Starling GMC. We appreciate your business and hope to see you again soon! Holly Gibson

Very friendly, not pushy actually wanting to help put you

Very friendly, not pushy actually wanting to help put you into a new vehicle and may seem to actually care about the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Starling GMC. We look forward to having you as one of our valued customers for many more years to come! Holly Gibson

Satisfied with the service and attitude of the staff.

Satisfied with the service and attitude of the staff. Appointment time was on time for the service too start and was completed in a reasonable time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Holly Gibson