Reviews
Great dealership.
Great dealership. Competitive pricing and very professional staff. What more could you ask for? Have been coming here for at least 10 years and I don’t see a reason to go anywhere else
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can't thank you enough for your continued support! We look forward to many more visits with you!
Good service at a fair price.
Good service at a fair price. Clean waiting area with free coffee and wifi too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to rate us and share your thoughts!
Service and overall customer service was great!
Service and overall customer service was great! Job was done to total satisfaction and within promised time frame.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review, Danny! We are so glad to hear the team got you in and out quickly. If there is anything else that you need please feel free to reach out. We hope to work with you again in the future!
Easy and seamless, great service and communication.
Easy and seamless, great service and communication. Happy to repeat business again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate this awesome review, Jeff! It's fantastic to hear the team made your visit a breeze. If there is anything else we can do for you please feel free to reach out. We look forward to seeing you again!
Excellent customer service.
Excellent customer service. Quick response to initial inquiry. Sale was completed timely and with ease
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the review! We are so glad to hear that your trip was so easy and enjoyable. Please feel free to let us know if you need anything else!
courteous staff, willing to support with questions asked,
courteous staff, willing to support with questions asked, added exposure to EV and HPEV will excel further.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate this review! We are glad to hear the team got you everything that you needed. Please reach out if there's anything else that you need! Have a great day!
My check engine light went on 2 days later and my
My check engine light went on 2 days later and my windshield fluid spraying did not work after they said they fixed it. I had a conversation after that but was told it could be something else. I would like the work done to actually be done. They are very pleasant to speak to but I have the same issue as when I started.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. Your satisfaction with your visit is our top priority. We would like to speak with you and come to a resolution for your service issue. At your earliest convenience, Please reach out to our General Manager, Ron Carl, at 484-233-0554. Thank you.
I was told the car would be done in seven days.
I was told the car would be done in seven days. They got it back to me in five.. and cleaned my car interior.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome review! We are glad to hear the team made your trip a breeze. Have a fantastic day!
Service advisor was terrific.
Service advisor was terrific. Very knowledgeable and polite. You should treasure her! And compensate her accordingly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, Gregory! We are so glad Simone made your visit amazing. Please let us know if you need anything else!
Rothrock employees are the best.
Rothrock employees are the best. I always get straight answers and the service is great. Also, if they see an issue they let me know if it is an urgent one or should be addressed on the next visit. I also believe that the pricing is within their competitors' range. Thanks for your quality of personal care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We are thrilled to hear you had such an easy and enjoyable visit. We know that having your vehicle serviced can be stressful so we do our best to make it as simple as possible. If you need anything else please let us know. Have a great day!